NHTSA vehicle safety data

2023 Gillig Low Floor Recalls, Ratings & Complaints

The 2023 Gillig Low Floor has 15 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Gillig dealer.

NHTSA recall and complaint data for the 2023 Gillig Low Floor. Recall data is refreshed daily from NHTSA.

EQUIPMENT:OTHER:LABELS

NHTSA #26V190000

Reported March 26, 2026 · Gillig, LLC

Potentially affected: 6 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."

Safety consequence

Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.

Manufacturer remedy

Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

NHTSA #26V144000

Reported March 12, 2026 · Gillig, LLC

Potentially affected: 424 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.

Safety consequence

Reduced capacity may cause the cable to overheat, increasing the risk of a fire.

Manufacturer remedy

Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

NHTSA #26V142000

Reported March 12, 2026 · Gillig, LLC

Potentially affected: 3,568 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.

Safety consequence

A damaged fuel line may leak, increasing the risk of a fire.

Manufacturer remedy

Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA #25V203000

Reported April 1, 2025 · Gillig, LLC

Potentially affected: 27 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.

Safety consequence

A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

NHTSA #25V076000

Reported February 11, 2025 · Gillig, LLC

Potentially affected: 91 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Safety consequence

A monitor that detaches and falls from the ceiling increases the risk of injury.

Manufacturer remedy

Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

EQUIPMENT:EMERGENCY:FIRE SUPRESSION:WIRING

NHTSA #24V958000

Reported December 20, 2024 · Gillig, LLC

Potentially affected: 201 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Safety consequence

Failure of the fire suppression system can increase the risk of injury during a fire.

Manufacturer remedy

Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

NHTSA #24V959000

Reported December 20, 2024 · Gillig, LLC

Potentially affected: 332 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.

Safety consequence

Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.

Manufacturer remedy

Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

NHTSA #24V921000

Reported December 11, 2024 · Gillig, LLC

Potentially affected: 9 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Safety consequence

A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Manufacturer remedy

Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

STEERING:CRITICAL FASTENERS

NHTSA #24V514000

Reported July 5, 2024 · Gillig, LLC

Potentially affected: 1,189 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.

Safety consequence

A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

NHTSA #24V390000

Reported June 3, 2024 · Gillig, LLC

Potentially affected: 54 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

POWER TRAIN:AXLE HUBS

NHTSA #23V809000

Reported December 4, 2023 · Gillig, LLC

Potentially affected: 34 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2023 Low Floor vehicles. An inadequate amount of lubricant in the rear axle hubs may cause failure of the rear drive axles.

Safety consequence

Rear drive axle failure can result in a loss of vehicle control and increase the risk of a crash or injury.

Manufacturer remedy

Gillig will inspect for correct rear axle hub lubricant levels and add lubricant and gear oil as necessary, free of charge. Owner notification letters were mailed January 12, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

VISIBILITY:REARVIEW MIRRORS/DEVICES

NHTSA #23V812000

Reported December 4, 2023 · Gillig, LLC

Potentially affected: 3,626 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Safety consequence

An incorrect fuse may overheat and increase the risk of a fire.

Manufacturer remedy

Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

POWER TRAIN:DRIVELINE:DRIVESHAFT

NHTSA #23V740000

Reported November 3, 2023 · Gillig, LLC

Potentially affected: 4,286 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Safety consequence

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

POWER TRAIN:DRIVELINE:DRIVESHAFT

NHTSA #23V635000

Reported September 14, 2023 · Gillig, LLC

Potentially affected: 223 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.

Safety consequence

A detached driveshaft can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:DRAG:LINK:CONNECTION

NHTSA #23V075000

Reported February 10, 2023 · Gillig, LLC

Potentially affected: 1,335 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.

Safety consequence

A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.

Manufacturer remedy

Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Gillig Low Floor model years

Check your 2023 Gillig Low Floor VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Gillig Low Floor at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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