NHTSA vehicle safety data
2019 Gillig Low Floor
The 2019 Gillig Low Floor has 12 NHTSA recalls and 1 owner complaint on record — every open recall is repaired free at an authorized Gillig dealer.
Complete safety data for the 2019 Gillig Low Floor. Data pulled live from api.nhtsa.gov.
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
NHTSA #25V076000Reported February 11, 2025 · Gillig, LLC
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Safety consequence
A monitor that detaches and falls from the ceiling increases the risk of injury.
Free manufacturer remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
POWER TRAIN:DRIVELINE:DRIVESHAFT
NHTSA #23V740000Reported November 3, 2023 · Gillig, LLC
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Safety consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Free manufacturer remedy
Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA #22V548000Reported July 28, 2022 · Gillig, LLC
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Safety consequence
A battery short circuit increases the risk of a fire.
Free manufacturer remedy
Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
NHTSA #22V436000Reported June 17, 2022 · Gillig, LLC
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Safety consequence
An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Free manufacturer remedy
Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NHTSA #22V276000Reported April 25, 2022 · Gillig, LLC
Defect description
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Safety consequence
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Free manufacturer remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
NHTSA #21V352000Reported May 14, 2021 · Gillig, LLC
Defect description
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Free manufacturer remedy
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STEERING:HYDRAULIC POWER ASSIST:PUMP
NHTSA #20V392000Reported July 2, 2020 · Gillig LLC
Defect description
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Safety consequence
A loss of power steering assist may increase the risk of crash.
Free manufacturer remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SUSPENSION:REAR
NHTSA #20V342000Reported June 10, 2020 · Gillig LLC
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Safety consequence
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Free manufacturer remedy
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
NHTSA #20V239000Reported April 29, 2020 · Gillig LLC
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Safety consequence
If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Free manufacturer remedy
Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
NHTSA #20V179000Reported March 25, 2020 · Gillig LLC
Defect description
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Safety consequence
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Free manufacturer remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
NHTSA #19V451000Reported June 14, 2019 · Gillig LLC
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Safety consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Free manufacturer remedy
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EXTERIOR LIGHTING:HEADLIGHTS
NHTSA #19V193000Reported March 8, 2019 · Gillig LLC
Defect description
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Safety consequence
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Free manufacturer remedy
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.