NHTSA vehicle safety data
2019 Gillig Low Floor Recalls & Complaints
The 2019 Gillig Low Floor has 12 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Gillig dealer.
NHTSA recall and complaint data for the 2019 Gillig Low Floor. Recall data is refreshed daily from NHTSA.
2019 Gillig Low Floor owner complaints
Owners have filed 1 complaint with NHTSA about the 2019 Gillig Low Floor, describing incidents dated August 8, 2019.
Most-cited components
- Seat Belts 1 complaint
Newest complaints
ODI #11254141 · Filed
I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I…
Flat Panel Display Monitor May Detach from Ceiling
NHTSA #25V076000 · Equipment — Appliance — Tv/Radio/Speakers · NHTSA notice
Reported February 11, 2025 · Gillig, LLC
Potentially affected: 91 vehicles
Repair completion: 30.77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified March 18, 2025 · Vehicles built September 20, 2019 – August 28, 2024 (per NHTSA)
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Safety consequence
A monitor that detaches and falls from the ceiling increases the risk of injury.
Manufacturer remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Transmission May Separate from Driveshaft
NHTSA #23V740000 · Power Train — Driveline — Driveshaft · NHTSA notice
Reported November 3, 2023 · Gillig, LLC
Potentially affected: 4,286 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified December 11, 2023
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Safety consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Battery Pack May Short and Cause Fire
NHTSA #22V548000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice
Reported July 28, 2022 · Gillig, LLC
Potentially affected: 184 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified August 16, 2022
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Safety consequence
A battery short circuit increases the risk of a fire.
Manufacturer remedy
Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EV System May Switch into Neutral Unexpectedly
NHTSA #22V436000 · Electrical System — Propulsion System — Cables — Fastener/Connector · NHTSA notice
Reported June 17, 2022 · Gillig, LLC
Potentially affected: 169 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified August 3, 2022
Defect description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Safety consequence
An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Manufacturer remedy
Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear Mounted Ultracapacitors Improperly Programmed
NHTSA #22V276000 · Electrical System — 12V/24V/48V Battery · NHTSA notice
Reported April 25, 2022 · Gillig, LLC
Potentially affected: 592 vehicles
Repair completion: 93.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified June 22, 2022
Defect description
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Safety consequence
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Manufacturer remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
High Pressure Fuel Rail Assembly May Leak Fuel
NHTSA #21V352000 · Fuel System, Diesel — Fuel Injection System — Fuel Rail · NHTSA notice
Reported May 14, 2021 · Gillig, LLC
Potentially affected: 4,428 vehicles
Repair completion: 71.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified August 27, 2021
Defect description
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Loss of Power Steering Assist
NHTSA #20V392000 · Steering — Hydraulic Power Assist — Pump · NHTSA notice
Reported July 2, 2020 · Gillig LLC
Potentially affected: 531 vehicles
Repair completion: 54.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified August 13, 2020
Defect description
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Safety consequence
A loss of power steering assist may increase the risk of crash.
Manufacturer remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear Suspension Lower Control Rod Failure
NHTSA #20V342000 · Suspension — Rear · NHTSA notice
Reported June 10, 2020 · Gillig LLC
Potentially affected: 3,728 vehicles
Repair completion: 60.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified June 26, 2020
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Safety consequence
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Manufacturer remedy
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Pressure Relief Devices May Not Vent/FMVSS 304
NHTSA #20V239000 · Fuel System, Other — Storage — Tank Assembly — Pressure Relief Devices · NHTSA notice
Reported April 29, 2020 · Gillig LLC
Potentially affected: 275 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified May 15, 2020
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Safety consequence
If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Manufacturer remedy
Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Circuit Breaker can Result in Short
NHTSA #20V179000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice
Reported March 25, 2020 · Gillig LLC
Potentially affected: 8,224 vehicles
Repair completion: 80.71% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified April 24, 2020 · Vehicles built May 30, 2012 – February 27, 2020 (per NHTSA)
Defect description
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Safety consequence
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Manufacturer remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Roof Hatch Glass may Shatter
NHTSA #19V451000 · Structure — Emergency — Escape/Egress/Exit · NHTSA notice
Reported June 14, 2019 · Gillig LLC
Potentially affected: 25 vehicles
Repair completion: 32% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified June 27, 2019 · Vehicles built August 1, 2018 – May 6, 2019 (per NHTSA)
Defect description
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Safety consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Manufacturer remedy
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Loss of Headlights from Short Circuit
NHTSA #19V193000 · Exterior Lighting — Headlights · NHTSA notice
Reported March 8, 2019 · Gillig LLC
Potentially affected: 965 vehicles
Repair completion: 56.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified April 1, 2019 · Vehicles built December 5, 2014 – January 7, 2019 (per NHTSA)
Defect description
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Safety consequence
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Manufacturer remedy
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Gillig Low Floor model years
Check your 2019 Gillig Low Floor VIN
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