NHTSA vehicle safety data
2003 Ford Crown Victoria
The 2003 Ford Crown Victoria has 7 NHTSA recalls and 249 owner complaints on record — every open recall is repaired free at an authorized Ford dealer.
Complete safety data for the 2003 Ford Crown Victoria, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
EXTERIOR LIGHTING:HEADLIGHTS
NHTSA #15V861000Reported December 22, 2015 · Ford Motor Company
Defect description
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Safety consequence
A loss of headlights can reduce driver visibility and increase the risk of a crash.
Free manufacturer remedy
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
FUEL SYSTEM, GASOLINE
NHTSA #06E056000Reported June 13, 2006 · UFI FILTERS USA
Defect description
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Safety consequence
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Free manufacturer remedy
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Notes
THIS RECALL ONLY PERTAINS TO UFI FILTERS USA (PUROLATOR) AFTERMARKET FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NHTSA #05V206000Reported May 9, 2005 · FORD MOTOR COMPANY
Defect description
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Safety consequence
IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
Free manufacturer remedy
DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 05S032. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
SUSPENSION:REAR
NHTSA #04V328000Reported July 7, 2004 · FORD MOTOR COMPANY
Defect description
CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.
Safety consequence
THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.
Free manufacturer remedy
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
NHTSA #03V472000Reported November 6, 2003 · FORD MOTOR COMPANY
Defect description
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Safety consequence
IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
Free manufacturer remedy
DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 03S08. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
WHEELS
NHTSA #03V279000Reported August 5, 2003 · FORD MOTOR COMPANY
Defect description
ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Safety consequence
THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Free manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL WITH THE MANUFACTURING DATE CODES OF AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2002. IN ADDITION, FORD IS PROVIDING EXTENDED WARRANTY COVERAGE FOR WHEELS ON 2003 CROWN VICTORIA POLICE INTERCEPTOR AND TAXIS BUILT FROM OCTOBER 1, 2002 THROUGH APRIL 29, 2003. THESE WHEELS ARE EXHIBITING CRACKS AT A SUBSTANTIALLY LOWER RATE THAN THOSE WHEELS INCLUDED IN THE RECALL. OWNER NOTIFICATION BEGAN ON AUGUST 8, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 03S05. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA #02I003000Reported October 15, 2002 · FORD MOTOR COMPANY
Defect description
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Safety consequence
SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
Free manufacturer remedy
FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).