NHTSA vehicle safety data

2009 Ford Crown Victoria Recalls, Ratings & Complaints

The 2009 Ford Crown Victoria has 2 NHTSA recall campaigns and 44 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2009 Ford Crown Victoria, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2009 Ford Crown Victoria owner complaints

Owners have filed 44 complaints with NHTSA about the 2009 Ford Crown Victoria, describing incidents dated May 8, 2009 to May 6, 2025.

Most-cited components

Steering 17 complaints
Fuel/Propulsion System 12 complaints
Power Train 7 complaints
Electrical System 5 complaints
Suspension 4 complaints
Air Bags 3 complaints

Of the 44 complaints on file, 5 report a crash and 2 a fire; across all 44 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11660679 · Filed May 13, 2025
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under…
ODI #11560868 · Filed December 19, 2023
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and…
ODI #11524630 · Filed May 31, 2023
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and…

Read all 44 complaints

Improper Repair of Upper Intermediate Shaft

NHTSA #14V704000 · Steering — Rack and Pinion — Pinion Shaft · NHTSA notice

Reported November 5, 2014 · Ford Motor Company

Potentially affected: 36,888 vehicles

Repair completion: 70.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 14S25 · Owners notified November 19, 2014 · Vehicles built March 23, 2004 – August 30, 2011 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Safety consequence

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Manufacturer remedy

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering Column Lower Bearing May Separate

NHTSA #13V385000 · Steering · NHTSA notice

Reported August 29, 2013 · Ford Motor Company

Potentially affected: 355,000 vehicles

Repair completion: 60.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 13S08 · Owners notified October 23, 2013 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Safety consequence

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Notes

A separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact Ford directly about these vehicles.For the safety recall, owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 5, Passenger: 5

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

44 owner complaints have been filed with NHTSA for the 2009 Ford Crown Victoria.

Steering

ODI #11660679

Incident: May 6, 2025 · Filed: May 13, 2025

The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.

Steering

ODI #11560868

Incident: December 19, 2023 · Filed: December 19, 2023

Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.

Fuel System, Gasoline

ODI #11524630

Incident: May 1, 2023 · Filed: May 31, 2023

The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.

Steering

ODI #11386371

Incident: November 1, 2020 · Filed: January 4, 2021

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BERLIN CITY FORD LOCATED AT 485 MAIN ST, GORHAM, NH 03581 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE FAILURE MILEAGE WAS 100,000.

Steering

ODI #11243304

Incident: August 9, 2019 · Filed: August 12, 2019

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF*JB

Steering

ODI #11242441

Incident: August 6, 2019 · Filed: August 8, 2019

FORD HAD A RECALL, 13S08, FOR THE STEERING ON THESE CARS. I JUST PURCHASED THIS CAR ON 08?06/2019 AND IMMEDIATELY CHECKED YOUR SITE FOR RECALLS. THERE IS THIS RECALL AND IT WAS NOT COMPLETED. NEW JERSEY OWNED THIS CAR BEFORE ME AND MUST NOT HAVE TAKEN IT IN. I CALLED FORD AND WAS TOLD THEY WILL NOT TAKE CARE OF THE RECALL. I NOW DO NOT FEEL SAFE DRIVING MY CAR.

Power Train

ODI #11233459

Incident: June 18, 2019 · Filed: July 19, 2019

THE TRANSMISSION WILL NOT MOVE IN DRIVE. SETS AND IDLES. GIVE IT SOME GAS. WILL NOT MOVE. GOING TO COST $1200 TO REBUILD IT

Steering

ODI #11173808

Incident: February 1, 2019 · Filed: February 3, 2019

I HAD JUST GOTTEN HOME FROM WORK. I PUT MY CAR IN REVERSE AND WENT TO GO TURN THE STEERING WHEEL TO RIGHT AND THE STEERING WHEEL SEEMED LIKE IT WAS STUCK OR CAUGHT ON SOMETHING SO I TRIED TO TURN IT IT THE OTHER WAY TO SEE IF I COULDN'T GET IT TO LOOSEN UP AND WHEN I HAD TURNED IT TO THE RIGHT AGAIN THE WHOLE STEERING WHEEL SNAPPED. IT DIDN'T TAKE MUCH TO SNAP IT. THE GOOD PART IS I WASN'T ON THE INTERSTATE HOWEVER I WAS ON THE INTERSTATE ABOUT 10-15 MINUTES BEFORE THAT. AND IF THAT HAD HAPPENED ON THE INTERSTATE WHO KNOWS WHAT WOULD HAVE HAPPENED. HOWEVER RIGHT NOW I WAS ABLE TO HACK THE CAR IN MY DRIVEWAY I HAD TO TURN THE SHAFT BY HAND. THIS IS A BIG SAFETY ISSUE. AND WOULD LIKE SOMEONE ELSE TO PAY TO HAVE THIS ISSUE FIXED BC PROUTY FORD IN DOVER FOXCROFT SAID THEY WORKED ON THIS AND FIXED THE SHAFT AND IT DIDN'T SEEMED FIXED.

Steering

ODI #11145030

Incident: November 2, 2018 · Filed: November 2, 2018

STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT I NOTICE 4 DAYS AGO. MORE NOTICEABLE OVER BUMPS... I THOUGHT IT WAS MY TIRES. I WAS DRIVING DOWN ROAD AND ATTEMPT TO MAKE A RIGHT TURN AND VEHICLE KEEP GOING STRAIGHT AND STEERING WHEEL WAS NOT TURNING ALSO CRASH INTO ONCOMING TRAFFIC, VEHICLE WAS TOW TO SHOP!

Steering

ODI #11081255

Crash

Incident: March 22, 2018 · Filed: March 26, 2018

TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SHAFT INSIDE THE STEERING WELL SEPARATED CAUSING THE DRIVER TO LOSS CONTROL OF THE VEHICLE AND CRASHING INTO A CURB. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DAMAGED BUT DRIVABLE. THERE WAS NO POLICE REPORT AND NO INJURY WAS REPORTED. THE AIR BAGS DID NOT DEPLOY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 40,000.

Other Ford Crown Victoria model years

Check your 2009 Ford Crown Victoria VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Crown Victoria at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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