2002 Ford Crown Victoria Recalls, Ratings & Complaints

Incident: July 31, 2025 · Filed: August 20, 2025

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Incident: June 12, 2019 · Filed: January 24, 2022

Driving down the roadway at 55 mph a spark plug in cylinder 2 blow out. The car started making a popping noise and started to lose power. After a while the car shut off. The car was able to restart and be driven home. Upon inspection by a mechanic they found the spark plug had came dislodged and shot out of the cylinder and caused damage to the cylinder head the ignition coil and fuel rail. A new Heli coil was installed. A year later while in Texas driving down the road around 35 mph car made a pop noise and shot a spark plug out of cylinder 5 cause the car to lose power and start smoking with a heavy smell of fuel. Car was stopped and inspected. Found a spark plug was blown out of cylinder 5 with damage to the ignition cylinder and fuel rail. repaired the heli coil and placed with new spark plug ignition coil and fuel rail. 2019 while driving down road at 75 mph vehicle makes a loud pop and starts to lose power. Upon inspection by mechanic find spark plug blown out of cylinder 1 with damaged ignition coil. Having mechanic is now replacing both cylinder heads on the engine.

Incident: August 25, 2016 · Filed: August 30, 2016

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNALS AND HEADLIGHTS FAILED TO WORK, EXCEPT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE TAIL LIGHTS DID NOT WORK AND THE DASHBOARD WAS BLACKED OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO SCHEDULE THE VEHICLE FOR A DIAGNOSTIC EVALUATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 10/06/16*LJ ** UPDATED 10/19/16*LJ *TR

Incident: July 28, 2016 · Filed: August 3, 2016

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLAMPS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.

Incident: December 29, 2015 · Filed: January 6, 2016

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.

Incident: December 30, 2014 · Filed: December 30, 2014

I HAD DRIVEN UP A STEEP MOUNTAIN DIRT ROAD TO SERVE SOME LEGAL PAPERS, AFTER REACHING THE TOP, I CONTINUED DOWN THE OTHER SIDE TO THE ADDRESS I WAS LOOKING FOR. I THOUGHT I STARTED SMELLING SOMETHING BURNING, IT SMELLED ELECTRICAL. WHEN I ARRIVED AT THE ADDRESS, I STOPPED THE CAR AND SHUT IT OFF WHILE I WAS SPEAKING WITH THE RESIDENT. MY WIFE YELLED AT ME THAT THE CAR WAS ON FIRE, IT STARTED FILLING UP WITH SMOKE FAST, MY WIFE AND DOGS WERE STILL IN THE CAR. I OPENED THE DRIVERS DOOR TO POP THE HOOD WHILE MY WIFE STARTED GETTING THE DOGS OUT, I THEN NOTICED IT WAS MY FLOOR THAT WAS BURNING, JUST ABOUT UNDER THE GAS PEDDLE, A HOLE HAD BURNED THROUGH AND THE METAL WAS GLOWING RED WHERE THE PADDING HAD BURNED AWAY. I POURED A CUP OF COFFEE TO PUT THE FIRE OUT WHILE THE RESIDENT GOT SOME WATER FOR ME. THE PADDING AND RUBBER MAT HAD BURNED AWAY AND A HOLE ABOUT 3 INCHES LONG HAD MELTED AWAY FROM THE FLOOR BOARD. THE CATALYTIC CONVERTER IS DIRECTLY BENEATH THE HOLE BUT THERE DOESN'T SEEM TO BE ANY HOLES IN THE CONVERTER AND THERE IS A EMPTY SPACE ABOUT 1.5 - 2 INCHES FROM THE MELTED HOLE TO THE CONVERTER. WE LET EVERYTHING COOL DOWN BEFORE DRIVING HOME, HOWEVER THE ENTIRE WAY HOME, (49 MILES) WE WERE AFRAID THE CAR WAS GOING TO BURST INTO FLAMES. ONCE WE WERE BACK ON THE PAVED ROADS AND WERE ABLE TO DRIVE THE NORMAL SPEED LIMIT, THERE WERE NO MORE ISSUES NOR ANY FURTHER BURNING, JUST THE LINGERING SMELL. I LOOKED UP AND FOUND A RECALL FOR AN ISSUE IN THE SAME LOCATION HOWEVER THAT WAS FOR 2003 - 2005 VEHICLES. *JS

Incident: January 2, 2006 · Filed: November 7, 2014

TL** THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER SEAT BELT BECAME UNLATCHED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Incident: July 17, 2013 · Filed: September 9, 2014

BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT THEM IDK WHAT TO DO IM LOW ON FUNDS AND I WANT TO KNOW IF THIS IS A DEFECT THESE CARS ARE KNOWN FOR STEERING AND BRAKES DEFECTS..... *TR

Incident: June 2, 2014 · Filed: July 14, 2014

POWER STEERING STARTED CATCHING AND COULDN'T TURN THE STEERING WHEEL SMOOTHLY. HIT A CURB WITH MY TIRE AND ALMOST HIT ANOTHER CAR. STILL JAMMING BUT I DON'T HAVE ENOUGH MONEY TO TAKE IT INTO A DEALERSHIP. HELP! *TR

Incident: August 21, 2013 · Filed: September 3, 2013

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE STEERING FAILED AND THE WHEEL BECAME TIGHT. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.