NHTSA campaign 04V328000 · Ford campaign 04S16

Ford and Lincoln Recall 04V-328: FORD/REAR AXLE SHAFT FRACTURE

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 04V328000 (Ford campaign 04S16) was reported by FORD MOTOR COMPANY on July 7, 2004, with 47,314 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Crown Victoria and Lincoln Town Car for the 2003 model year. Owners were notified on July 15, 2004, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 04V328000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
04V328000 (also written 04V-328 or 04V328)
Filed by
FORD MOTOR COMPANY
Ford campaign number
04S16
Report received
Potentially affected
47,314 vehicles (per NHTSA)
Component
Suspension — Rear
Owners notified
NHTSA investigation
Preliminary Evaluation PE04-010 (per NHTSA's investigations file)

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 04V328000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

  • Ford Crown Victoria

    • 2003 · Vehicles built October 10, 2001 – December 4, 2002 (per NHTSA)
All Ford recalls

Lincoln

  • Lincoln Town Car

    • 2003 · Vehicles built November 14, 2001 – December 3, 2002 (per NHTSA)
All Lincoln recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 04V328000.

Defect description

CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

Safety consequence

THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).

Sources

Official NHTSA notice for recall 04V328000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.