2020 Dodge Durango Recalls, Ratings & Complaints

Incident: October 26, 2024 · Filed: October 23, 2026

I'm here to report yet another Gen 3 Dodge Durango "racetrack" liftgate light assembly experiencing water/moisture ingress. This issue has been ongoing since the 2014 model year when the racetrack lighting was introduced. The issue is, overt time, water makes its way into the assembly, eventually causing one or more sections of the LED's to stop working. The failure of the assembly leads to reduced light directed from the rear of the vehicle outward, which in my opinion IS a safety issue in the dark. This assembly installed is over $1000.00 at a dealer, and the vehicle just looks trashy once the failure process begins. For the most part, it's not if but when this process will begin for a Gen 3 Durango. The racetrack on my '20 SXT Plus Durango began to show signs of water ingress around 4 years of age, with less than 50k miles, which is of course beyond the warranty. This situation is 100% wrong for a vehicle in the Durango's price class., let alone the safety aspect.

Incident: February 17, 2026 · Filed: September 16, 2026

Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in that passenger lower side of the racetrack light itself and still flickers some. I do worry about the integrity of the wiring now and if any issues will arise. Especially the integrity of my brake lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 1, 2026 · Filed: August 2, 2026

My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.

Incident: March 26, 2026 · Filed: May 11, 2026

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.

Incident: April 28, 2026 · Filed: May 8, 2026

Tail light not working, was replaced, replacement also malfunctioning.

Incident: April 28, 2026 · Filed: April 30, 2026

While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.

Incident: May 15, 2024 · Filed: April 25, 2026

Back lights. Bottom of right is out and bottom left is starting to go out. Water collects inside the lights.

Incident: March 4, 2026 · Filed: March 6, 2026

The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.

Filed: February 28, 2026

1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

Incident: August 1, 2025 · Filed: February 11, 2026

The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the vehicle to have no rear illumination except brake lights when the vehicle headlights are on. It started out as one small section but has rapidly progressed.