2021 Dodge Durango Recalls, Ratings & Complaints

Incident: October 5, 2026 · Filed: October 29, 2026

My 2021 Dodge Durango has an unresolved Safety Recall 66B / NHTSA Recall 24V-436 involving the radio software and rearview camera functionality. I brought the vehicle to an authorized Dodge dealership and specifically asked about the unresolved recall and the required radio software update. The dealership attempted to perform the required updates but told me the radio would not accept or complete the updates. I was then told that the radio would need to be replaced at a cost of approximately $1,300. The vehicle’s center display and other radio functions continue to operate. Apple CarPlay connects and displays properly, including Apple CarPlay Maps, and the screen displays music information and the elapsed time as though audio is playing. The rearview camera displays properly most of the time. Occasionally when the vehicle is placed in reverse I have to put it back in park to get the camera to appear. Safety-related sounds, including the seatbelt warning and emergency/hazard warning sounds, also continue to function. The back up sounds beep fine. The primary audio/music playback is what is not producing sound. The dealership has not provided me with written diagnostic results, specific error codes, or documentation explaining why the recall software update could not be completed or establishing that the radio hardware itself has failed. My concern is that an open safety recall has not been successfully remedied on my vehicle. Instead of completing the recall software remedy, I have been told that I need to pay for a replacement radio. I am requesting that NHTSA review whether the recall remedy is being properly handled when the radio will not accept the required software update. The issue has been confirmed by the Dodge dealership, but I have not been provided documentation identifying the specific failure that prevented the recall update from being completed. Stellantis corporate case management is also reviewing the matter.

Incident: September 1, 2025 · Filed: October 27, 2026

I am filing a safety complaint regarding the defective rear liftgate LED taillamp assembly (“racetrack” lighting) on my 2021 Dodge Durango GT. Sections of the LED lighting have burned out and no longer illuminate, reducing rear visibility and creating a potential collision hazard, particularly at night or during poor weather conditions. No dashboard warning lights or messages appeared to alert me to the failure. This failure is consistent with the manufacturing defect addressed by Stellantis in its recently announced warranty extension for certain 2018–2024 Dodge Durango vehicles. On October 27, 2026, I brought my vehicle to an authorized Dodge dealership and presented the applicable service bulletin. Despite the visibly failed LEDs and the documented warranty extension, dealership personnel stated that no warranty extension applied to my vehicle. Following an approximately 45-minute telephone conversation with Dodge Customer Care, I was informed that coverage is VIN-specific and that my vehicle was not included in the affected population. This is concerning because my vehicle falls within the specified model-year range and exhibits the same reported failure. Dodge representatives stated that nothing could be done and advised me to file a complaint with NHTSA. I believe the manufacturer’s affected-vehicle population may be improperly limited, excluding vehicles experiencing the same defect. I request that NHTSA investigate the scope of this failure, the potential safety implications, and whether additional vehicles should be included in the manufacturer’s corrective action. The vehicle can be made available for inspection upon request.

Incident: July 6, 2026 · Filed: October 27, 2026

Dodge Durango daytime running lights are a known problem. Running lights commonly stop working on 2020+ Dodge Durango’s. It is not a replaceable bulb, the entire headlight assembly must be replaced. This is a safety concern as many people do not turn their lights on while driving in fog. Dodge needs to be held responsible for this faulty part.

Incident: August 28, 2026 · Filed: October 22, 2026

The rear license plate light burned out and I was pulled over. I ordered 2 new lights and installed them. Neither worked. I put the old lights back in and then both stopped working. Then the race track light failed. Additionally, the front headlight race track also failed. This is a know manufacturing defect in these cars and nothing is being done about it. Took the vehicle to a repair shop and they said the entire rear race track needs replaced. The part is 1800 and back ordered until 2027. The labor is an additional 1500. This is totally unacceptable and the car should be repaired at no cost. There is literally a class action law suit going on over this well documented issue.

Incident: October 12, 2026 · Filed: October 20, 2026

Day time running light gone out

Incident: October 6, 2026 · Filed: October 6, 2026

Driving down the I-10 early morning there was a loud bang, didnt notice anything in the road ahead of me so I kept driving for another mile or so until I heard something dragging. Activated my trunk camera and saw sparks flying. Pulled off the freeway and found my fuel line dragging on the ground and fuel spilling out the bottom of my fuel tank.

Incident: September 1, 2025 · Filed: September 24, 2026

On XXX I had to have the rear window replaced as it shattered on Royal Palm Beach Community High School property in [XXX]. Earlier that morning before heading to work I stopped to get gas and cleaned the rear window at the XXX on the corner of [XXX]. When I went out to my car on break I noticed the rear window had a large hole in it. I contacted school police and they confirmed no one was near my car. I scheduled the fix and Safe Lite came to my work and replaced the windshield in the parking lot, under school surveillance [XXX]. My out of pocket cost was $50.00 which I put on my capital one credit card, even though I could ill afford it. In XXX my husband and I moved to [XXX], during one of the many 3.5 hour trips across the state, the ENTIRE REAR SPOILER ASSEMBLY DETACHED WHILE I WAS MERGING ONTO XXX. I did not know it at the time. Later I realized the assembly was no longer attached and there was a wire hanging down, getting hit by the wiper blade. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 22, 2026 · Filed: September 23, 2026

The contact owns a 2021 Dodge Durango. The contact stated that while pulling up to the residence, there was a gurgling sound coming from the vehicle. While the vehicle was parked and turned off, the gurgling sound got louder. The contact's husband opened the trunk, and the coolant reservoir exploded. The dealer was contacted by phone. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 90,500.

Incident: February 24, 2026 · Filed: September 21, 2026

The vehicle was involved in a collision that resulted in deployment of the frontal airbag system. After obtaining the vehicle following the collision, I observed what appears to be an abnormal deployment of the front passenger airbag. The driver frontal airbag deployed outward from the steering wheel into the driver occupant area. However, the front passenger airbag appears to have deployed underneath and/or inside the instrument panel rather than fully deploying outward into the front passenger occupant space. The passenger airbag is visibly located behind and underneath portions of the dashboard. During deployment, the upper passenger-side instrument panel was severely displaced and torn. A large portion of the dashboard was pushed upward toward the windshield, and the dashboard covering separated and tore near the windshield. The airbag itself appears to have remained substantially trapped or obstructed behind the instrument panel instead of fully presenting itself in front of the passenger seating position. This raises a serious safety concern because the purpose of the passenger frontal airbag is to provide occupant protection during a qualifying collision. Based on the condition observed after the crash, I am concerned that a passenger seated in this position may not have received the intended protection from the airbag because of the manner in which it deployed. The vehicle and the relevant components are currently available for inspection. Detailed photographs have been taken documenting the condition of the passenger airbag, instrument panel, dashboard damage, driver airbag deployment, and surrounding components. The vehicle has not been repaired in this area since I discovered the condition, and I am preserving the relevant components so they can be examined if requested. At this time, it is UNKNOWN whether there were any airbag/SRS warning lamps or warning messages before the collision because I was not the owner/operator of the vehicle when the collision

Incident: June 1, 2026 · Filed: August 31, 2026

The driver side daytime running lamp no longer works after 55000 miles. The daytime running lamp (DRL) is an led light strip that requires the entire headlamp to be replaced. Anyone can inspect the issue at any time. The issue presents a risk to oncoming traffic who cannot see my entire vehicle especially at dawn / dusk and foggy days. The daytime running lamp is utilized to alert oncoming traffic and pedestrians that a car is approaching. The dodge dealership that I purchased the car from is aware of the issue and has neglected to resolve the issue. An independent auto mechanic has confirmed that the DRL is malfunctioning. There weren't any warning signs or messages. The light just shut off and has not turned back on. A new running lamp is $1200 and requires approximately $500 in labor to install. This is not an issue that is simply solved by changing out a $20 light bulb. The issue began about 2 months ago.