NHTSA vehicle safety data

2017 Dodge Durango Recalls, Ratings & Complaints

The 2017 Dodge Durango has 2 NHTSA recall campaigns and 214 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Dodge dealer.

NHTSA recall and complaint data for the 2017 Dodge Durango, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2017 Dodge Durango owner complaints

Owners have filed 214 complaints with NHTSA about the 2017 Dodge Durango, describing incidents dated December 2, 2016 to September 28, 2026.

Most-cited components

  • Exterior Lighting 81 complaints
  • Electrical System 61 complaints
  • Engine 29 complaints
  • Power Train 23 complaints
  • Unknown or Other 21 complaints
  • Fuel/Propulsion System 16 complaints

Of the 214 complaints on file, 9 report a crash and 2 a fire; across all 214 complaints, owners report 11 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11772894 · Filed

    The rear racetrack led keeps getting water inside them and shorting out all of the lights on the tailgate. When this happens I don’t have taillights, running lights, brake lights, reverse lights or even tag lights who’s is all extremely dangerous when driving and the car doesn’t tell me anything…

  • ODI #11772784 · Filed

    2017 Dodge Durango, rear racetrack lights went out due to widely publicized problem of water getting in and shorting the lights out, also took out my license plate lights. I had to get it replaced so I didnt get fined for the license plate lights being out. Dodge just announced a program for…

  • ODI #11767690 · Filed

    The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driver’s side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The…

Read all 214 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2017 Dodge Durango in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Cruise Control cannot be Cancelled

NHTSA #18V332000 · Electrical System — Wiring · NHTSA notice

Reported May 17, 2018 · Chrysler (FCA US LLC)

Potentially affected: 4,815,661 vehicles

Repair completion: 76.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign U49,U59-U65,U68,U73 · Owners notified June 4, 2018 · Vehicles built June 2, 2013 – May 23, 2018 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Halfshaft Separation

NHTSA #17V541000 · Power Train — Axle Assembly — Axle Shaft · NHTSA notice

Reported August 31, 2017 · Chrysler (FCA US LLC)

Potentially affected: 4 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T55 · Owners notified September 18, 2017 · Vehicles built May 25, 2017 – June 2, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

Safety consequence

If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

Manufacturer remedy

Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Dodge Durango model years

Check your 2017 Dodge Durango VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Dodge Durango at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Dodge VIN