NHTSA vehicle safety data

2016 Chrysler Town And Country Recalls, Ratings & Complaints

The 2016 Chrysler Town And Country has 5 NHTSA recall campaigns and 527 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2016 Chrysler Town And Country, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2016 Chrysler Town And Country owner complaints

Owners have filed 527 complaints with NHTSA about the 2016 Chrysler Town And Country, describing incidents dated December 1, 2015 to September 27, 2026.

Most-cited components

Power Train 187 complaints
Unknown or Other 110 complaints
Electrical System 107 complaints
Structure 75 complaints
Engine 71 complaints
Seats 23 complaints

Of the 527 complaints on file, 12 report a crash and 1 a fire; across all 527 complaints, owners report 9 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11771118 · Filed October 14, 2026
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was…
ODI #11767262 · Filed September 27, 2026
The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has…
ODI #11764775 · Filed September 16, 2026
While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me…

Read all 527 complaints

Owner-reported

2016 Chrysler Town And Country mileage at failure

297 of the 527 complaints on file for the 2016 Chrysler Town And Country give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Power Train	Median 95,000 miles	Middle half 70,000–115,000 miles	Based on 122 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2016 Chrysler Town And Country in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Preliminary Evaluation PE21-016: Sliding Doors Inoperative
Closed July 22, 2022

Open and recently closed NHTSA defect investigations

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign T82 · Owners notified February 14, 2018 · Vehicles built January 14, 2014 – February 22, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Power from Transmission Pump Failure

NHTSA #16V461000 · Power Train — Automatic Transmission · NHTSA notice

Reported June 24, 2016 · Chrysler (FCA US LLC)

Potentially affected: 26,298 vehicles

Repair completion: 85.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign S44 · Owners notified August 18, 2016 · Vehicles built July 31, 2015 – April 18, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Safety consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Torque On Third Row Seats

NHTSA #16V300000 · Seats — Mid/Rear Assembly · NHTSA notice

Reported May 16, 2016 · Chrysler (FCA US LLC)

Potentially affected: 99 vehicles

Repair completion: 83.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign S37 · Owners notified July 1, 2016 · Vehicles built March 16, 2016 – March 17, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Safety consequence

If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Windshields with Incorrect Primer/FMVSS 212

NHTSA #16V044000 · Visibility — Windshield · NHTSA notice

Reported January 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 184 vehicles

Repair completion: 70.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign S02 · Owners notified March 4, 2016 · Vehicles built August 16, 2014 – December 5, 2015 (per NHTSA)

Defect description

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Safety consequence

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Hood may Open Unexpectedly

NHTSA #15V595000 · Latches/Locks/Linkages — Hood — Latch · NHTSA notice

Reported September 24, 2015 · Chrysler (FCA US LLC)

Potentially affected: 1,625 vehicles

Repair completion: 89.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign R53 · Owners notified October 22, 2015 · Vehicles built August 19, 2015 – August 27, 2015 (per NHTSA)

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Safety consequence

If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2016 Chrysler Town And Country VAN FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control

3 investigations

527 owner complaints have been filed with NHTSA for the 2016 Chrysler Town And Country.

Visibility; Latches/Locks/Linkages

ODI #11771118

Incident: April 14, 2026 · Filed: October 14, 2026

The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.

Seats

ODI #11767262

Incident: September 27, 2026 · Filed: September 27, 2026

The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has not been inspected but I have pictures

Engine

ODI #11764775

Incident: August 21, 2026 · Filed: September 16, 2026

While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me completely stranded in a highly dangerous situation. I am a mother of four children who were inside the vehicle, and this sudden stalling created an imminent crash hazard and an extreme risk to my family's safety.The vehicle was towed to an authorized dealership, Lithia Chrysler in [XXX], for a formal diagnostic check under Chrysler Corporate Case #XXX. The dealership's certified master technician pulled an electronic computer scan and confirmed an active P08 fluid pressure fault code. The dealer physically verified that the primary transaxle oil pump failed, which caused extensive consequential damage, filling the transmission fluid with heavy metal shrapnel and a burnt smell. The dealer explicitly documented that the entire transmission assembly requires a complete replacement due to this internal destruction.This mechanical failure sequence, the component involved, and the life-threatening safety symptoms perfectly mirror NHTSA Campaign 16V-461 (Manufacturer Safety Recall S44) for the transaxle oil pump. Despite this identical failure, Chrysler Case Management denied repair assistance on the grounds that my VIN sits outside their arbitrary manufacturing window. It is clear that the original recall parameters were too narrow and failed to encompass all defective pumps. I am waiting for a federal safety investigation into expanding Recall S44 to protect outside-window consumers left stranded by this severe defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine

ODI #11763781

Incident: September 7, 2026 · Filed: September 12, 2026

Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles. Mine did not come up, but it mirrors the same issues that were part of the recall.

Power Train

ODI #11762183

Incident: September 4, 2026 · Filed: September 4, 2026

The contact owns a 2016 Chrysler Town and Country. While the contact’s spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train); to the dealer, however the VIN was not included in the recall. The technician from the dealer stated that the failure was associated with the recall. The manufacturer was notified of the failure. The failure was confirmed by the dealer.

Electrical System

ODI #11757188

Incident: July 1, 2026 · Filed: August 15, 2026

I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered

Power Train

ODI #11746385

Incident: May 25, 2026 · Filed: June 25, 2026

Gear skipping, engine loosing power

Seats

ODI #11745460

Incident: June 20, 2026 · Filed: June 21, 2026

While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.

Seats

ODI #11739390

Incident: May 1, 2023 · Filed: May 21, 2026

Inadvertent passenger side head rest deployment while driving with no collisions.

Power Train

ODI #11737544

Incident: March 10, 2026 · Filed: May 13, 2026

The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.

Other Chrysler Town And Country model years

Check your 2016 Chrysler Town And Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Town And Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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