NHTSA vehicle safety data

2012 Chrysler Town And Country Recalls, Ratings & Complaints

The 2012 Chrysler Town And Country has 5 NHTSA recall campaigns and 634 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2012 Chrysler Town And Country, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2012 Chrysler Town And Country owner complaints

Owners have filed 634 complaints with NHTSA about the 2012 Chrysler Town And Country, describing incidents dated January 1, 2012 to July 28, 2026.

Most-cited components

Electrical System 395 complaints
Engine 104 complaints
Fuel/Propulsion System 58 complaints
Unknown or Other 58 complaints
Power Train 36 complaints
Structure 33 complaints

Of the 634 complaints on file, 7 report a crash and 16 a fire; across all 634 complaints, owners report 24 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11753587 · Filed July 29, 2026
The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the…
ODI #11752863 · Filed July 26, 2026
The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side…
ODI #11752428 · Filed July 23, 2026
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing…

Read all 634 complaints

Owner-reported

2012 Chrysler Town And Country mileage at failure

366 of the 634 complaints on file for the 2012 Chrysler Town And Country give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 80,000 miles	Middle half 45,000–120,000 miles	Based on 180 complaints
Engine	Median 105,000 miles	Middle half 70,000–135,000 miles	Based on 78 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Chrysler Town And Country in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Defect Petition DP14-004: Totally Integrated Power Module Failure
Closed July 24, 2015

Open and recently closed NHTSA defect investigations

Wheelchair Restraint Retractor May Not Lock

NHTSA #25V876000 · Equipment Adaptive/Mobility — Wheelchair Restraints/Securement — Latch/Anchor · NHTSA notice

Reported December 17, 2025 · Rollx Vans

Potentially affected: 86 vehicles

Repair completion: 2.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified February 5, 2026 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Vent Window Switch may Overheat

NHTSA #14V234000 · Electrical System · NHTSA notice

Reported May 7, 2014 · Chrysler Group LLC

Potentially affected: 644,757 vehicles

Repair completion: 60.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign P25 · Owners notified December 31, 2014 · Vehicles built August 25, 2010 – October 31, 2013 (per NHTSA)

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety consequence

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

RIGHT SIDE LIFTGATE PINCH SENSORS

NHTSA #12V191000 · Equipment · NHTSA notice

Reported May 2, 2012 · CHRYSLER GROUP LLC

Potentially affected: 471 vehicles

Chrysler campaign M17 · Owners notified May 18, 2012 · Vehicles built March 9, 2012 – March 12, 2012 (per NHTSA)

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.

Safety consequence

THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER'S RECALL CAMPAIGN NUMBER IS M17. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATIONS VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

REAR HUB AND BEARING ASSEMBLY

NHTSA #12V141000 · Suspension — Rear · NHTSA notice

Reported April 3, 2012 · CHRYSLER GROUP LLC

Potentially affected: 289 vehicles

Chrysler campaign M13 · Owners notified April 27, 2012 · Vehicles built November 15, 2011 – November 21, 2011 (per NHTSA)

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Safety consequence

THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER RECALL NUMBER IS M13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATIONS VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

ROD BEARING FAILURE

NHTSA #11V487000 · Engine and Engine Cooling · NHTSA notice

Reported September 29, 2011 · CHRYSLER GROUP LLC

Potentially affected: 667 vehicles

Chrysler campaign L33 · Owners notified December 28, 2011

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Safety consequence

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

2012 Chrysler Town And Country VAN FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control

2 investigations

634 owner complaints have been filed with NHTSA for the 2012 Chrysler Town And Country.

Power Train; Electrical System

ODI #11753587

Incident: July 28, 2026 · Filed: July 29, 2026

The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from year 2008-2010. I’m not surprised that this is now happening with my vehicle . This is extremely dangerous.

Electrical System

ODI #11752863

Fire

Incident: July 20, 2026 · Filed: July 26, 2026

The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System; Fuel/Propulsion System

ODI #11752428

Incident: July 23, 2026 · Filed: July 23, 2026

The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.

Electrical System

ODI #11708382

Incident: December 25, 2025 · Filed: January 2, 2026

The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.

Fuel/Propulsion System

ODI #11707187

Incident: December 26, 2025 · Filed: December 26, 2025

Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving

Electrical System; Engine

ODI #11699567

Incident: November 13, 2025 · Filed: November 15, 2025

Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.

Unknown or Other; Engine

ODI #11699337

Incident: November 11, 2025 · Filed: November 14, 2025

Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.

Electrical System; Engine

ODI #11692168

Incident: October 4, 2025 · Filed: October 8, 2025

My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.

Steering; Power Train; Electrical System

ODI #11677903

Incident: June 11, 2025 · Filed: August 1, 2025

The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous

Engine; Steering; Electrical System

ODI #11677805

Incident: June 9, 2025 · Filed: August 1, 2025

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Other Chrysler Town And Country model years

Check your 2012 Chrysler Town And Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Town And Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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