NHTSA vehicle safety data

2011 Chrysler Town And Country Recalls, Ratings & Complaints

The 2011 Chrysler Town And Country has 3 NHTSA recall campaigns and 773 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2011 Chrysler Town And Country, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2011 Chrysler Town And Country owner complaints

Owners have filed 773 complaints with NHTSA about the 2011 Chrysler Town And Country, describing incidents dated February 14, 2010 to March 7, 2026.

Most-cited components

Electrical System 523 complaints
Engine 112 complaints
Fuel/Propulsion System 110 complaints
Unknown or Other 58 complaints
Service Brakes 54 complaints
Power Train 39 complaints

Of the 773 complaints on file, 10 report a crash and 12 a fire; across all 773 complaints, owners report 20 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11725873 · Filed March 20, 2026
Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the…
ODI #11719679 · Filed February 22, 2026
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to…
ODI #11715742 · Filed February 5, 2026
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Read all 773 complaints

Owner-reported

2011 Chrysler Town And Country mileage at failure

551 of the 773 complaints on file for the 2011 Chrysler Town And Country give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 75,000 miles	Middle half 50,000–105,000 miles	Based on 338 complaints
Engine	Median 90,000 miles	Middle half 60,000–125,000 miles	Based on 90 complaints
Fuel/Propulsion System	Median 90,000 miles	Middle half 70,000–115,000 miles	Based on 90 complaints
Service Brakes	Median 30,000 miles	Middle half 17,000–45,000 miles	Based on 44 complaints
Power Train	Median 50,000 miles	Middle half 13,000–95,000 miles	Based on 33 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Chrysler Town And Country in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Defect Petition DP14-004: Totally Integrated Power Module Failure
Closed July 24, 2015

Open and recently closed NHTSA defect investigations

Wheelchair Restraint Retractor May Not Lock

NHTSA #25V876000 · Equipment Adaptive/Mobility — Wheelchair Restraints/Securement — Latch/Anchor · NHTSA notice

Reported December 17, 2025 · Rollx Vans

Potentially affected: 86 vehicles

Repair completion: 2.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified February 5, 2026 · Vehicles built starting May 22, 2025 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Vent Window Switch may Overheat

NHTSA #14V234000 · Electrical System · NHTSA notice

Reported May 7, 2014 · Chrysler Group LLC

Potentially affected: 644,757 vehicles

Repair completion: 60.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign P25 · Owners notified December 31, 2014 · Vehicles built August 25, 2010 – October 31, 2013 (per NHTSA)

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety consequence

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STEERING COLUMN

NHTSA #11V315000 · Steering — Column · NHTSA notice

Reported June 8, 2011 · CHRYSLER GROUP LLC

Potentially affected: 11,096 vehicles

Chrysler campaign L23 · Owners notified July 4, 2011 · Vehicles built April 15, 2011 – May 6, 2011 (per NHTSA)

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Safety consequence

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Manufacturer remedy

DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER'S SAFETY RECALL NO. L23.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

2011 Chrysler Town And Country VAN FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control

3 investigations

773 owner complaints have been filed with NHTSA for the 2011 Chrysler Town And Country.

Electrical System

ODI #11725873

Incident: March 7, 2026 · Filed: March 20, 2026

Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was discovered that the mileage was unknown. The contact had not retrieved a Carfax report.

Fuel/Propulsion System

ODI #11719679

Incident: February 16, 2026 · Filed: February 22, 2026

The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.

Electrical System; Engine; Fuel/Propulsion System

ODI #11715742

Incident: September 3, 2025 · Filed: February 5, 2026

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Service Brakes, Hydraulic

ODI #11685104

Incident: August 15, 2025 · Filed: September 4, 2025

The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the ABS and traction control had failed, and the ABS module needed to be replaced. The ABS module was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.

Electrical System

ODI #11673674

Incident: November 10, 2021 · Filed: July 15, 2025

The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The dealer was contacted and informed the contact that the failure could be related to the WIN module. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,010.

Engine

ODI #11665623

Incident: June 8, 2025 · Filed: June 8, 2025

My vehicle has overheating problems ever since I have had it. I have had the thermostat replaced. The sensor thermostat replaced. The radiator flushed and had several shops look at it yet they could find nothing wrong but I go through antifreeze like crazy. At least 1 gallon every month. The temp reads 100 - 180 on hot days and it gets super hot.

Electrical System; Visibility/Wiper

ODI #11665620

Incident: May 26, 2025 · Filed: June 8, 2025

In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year later and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the door driver's side window .

Engine

ODI #11653804

Incident: August 28, 2024 · Filed: April 10, 2025

The vehicle had a recall that was not satisfied before expiration. The vehicle currently has only 92,135 miles. The car would stall out while driving down the road. The head was manufactured to thin, cylinder misfire. It was very unsafe going up and down the mountains in our area especially. It would not shift after going down an incline. So have to pull over and restart. I called and made a complaint before. We finally saved up enough to pay for the work. I have a receipt for $3219.76. The chrysler recall bulletin is 09-002-14. I contacted Chrysler they just put me to all different people and no one knows. This was a very dangerous situation to drive.

Engine

ODI #11631426

Incident: December 18, 2024 · Filed: December 18, 2024

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted after a while. The vehicle was taken to Holcombe Automotive, where it was determined that one of the cylinder heads needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: D-14-12 because the TSB had expired. The failure mileage was approximately 77,564.

Steering; Engine and Engine Cooling; Structure

ODI #11617463

Incident: May 1, 2021 · Filed: October 1, 2024

The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.

Other Chrysler Town And Country model years

Check your 2011 Chrysler Town And Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Town And Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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