NHTSA vehicle safety data

2013 Chrysler Town And Country Recalls, Ratings & Complaints

The 2013 Chrysler Town And Country has 4 NHTSA recall campaigns and 681 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2013 Chrysler Town And Country, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2013 Chrysler Town And Country owner complaints

Owners have filed 681 complaints with NHTSA about the 2013 Chrysler Town And Country, describing incidents dated December 26, 2012 to September 21, 2026.

Most-cited components

Electrical System 393 complaints
Engine 112 complaints
Unknown or Other 62 complaints
Seats 58 complaints
Air Bags 50 complaints
Power Train 41 complaints

Of the 681 complaints on file, 15 report a crash and 9 a fire; across all 681 complaints, owners report 30 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11765847 · Filed September 21, 2026
The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the…
ODI #11752768 · Filed July 25, 2026
When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they…
ODI #11742667 · Filed June 8, 2026
I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. I’m glad I wasn’t in the car…

Read all 681 complaints

Owner-reported

2013 Chrysler Town And Country mileage at failure

355 of the 681 complaints on file for the 2013 Chrysler Town And Country give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 65,000 miles	Middle half 30,000–105,000 miles	Based on 144 complaints
Engine	Median 90,000 miles	Middle half 50,000–120,000 miles	Based on 87 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2013 Chrysler Town And Country in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Defect Petition DP14-004: Totally Integrated Power Module Failure
Closed July 24, 2015

Open and recently closed NHTSA defect investigations

Wheelchair Restraint Retractor May Not Lock

NHTSA #25V876000 · Equipment Adaptive/Mobility — Wheelchair Restraints/Securement — Latch/Anchor · NHTSA notice

Reported December 17, 2025 · Rollx Vans

Potentially affected: 86 vehicles

Repair completion: 2.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified February 5, 2026 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Vent Window Switch may Overheat

NHTSA #14V234000 · Electrical System · NHTSA notice

Reported May 7, 2014 · Chrysler Group LLC

Potentially affected: 644,757 vehicles

Repair completion: 60.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign P25 · Owners notified December 31, 2014 · Vehicles built August 25, 2010 – October 31, 2013 (per NHTSA)

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety consequence

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air bag Deployment Software/FMVSS 208, 214

NHTSA #13V291000 · Air Bags · NHTSA notice

Reported July 2, 2013 · Chrysler Group LLC

Potentially affected: 184 vehicles

Repair completion: 78.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Chrysler campaign N48 · Owners notified October 3, 2013 · Vehicles built June 11, 2013 – June 12, 2013 (per NHTSA)

Defect description

Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."

Safety consequence

An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Airbags may Deploy on the Incorrect Side

NHTSA #13V283000 · Electrical System · NHTSA notice

Reported July 2, 2013 · Chrysler Group LLC

Potentially affected: 224,264 vehicles

Chrysler campaign N44 · Owners notified September 11, 2013 · Vehicles built May 10, 2012 – June 7, 2013 (per NHTSA)

Defect description

Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).

Safety consequence

In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2013 Chrysler Town And Country VAN FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control

2 investigations

681 owner complaints have been filed with NHTSA for the 2013 Chrysler Town And Country.

Visibility

ODI #11765847

Incident: September 21, 2026 · Filed: September 21, 2026

The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the windshield. The contact expressed concern that the damaged windshield was a safety hazard, especially since the windshield had previously been replaced. The failure mileage was approximately 171,226.

Electrical System; Air Bags; Fuel/Propulsion System

ODI #11752768

Incident: July 22, 2026 · Filed: July 25, 2026

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

Seats

ODI #11742667

Incident: June 8, 2026 · Filed: June 8, 2026

I found the headrest exploded on the driver side when I got in the car in the morning. Apparently, this is common as I found it on the Internet while looking for a solution. Looks like a plastic part inside the headrest broke. AHR system inadvertently activated it seems. I’m glad I wasn’t in the car and it didn’t hit my head.

Electrical System

ODI #11731121

Incident: March 10, 2026 · Filed: April 14, 2026

The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think. There is an active recall but not for our VIN 2013 Chrysler Town & Country vehicles may stall or shut off while driving due to a known recall regarding a faulty Wireless Ignition Node (WIN) module, which can allow the key to move from the "run" to "accessory" or "off" position.

Power Train; Electrical System; Engine

ODI #11713826

Incident: January 27, 2026 · Filed: January 28, 2026

While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.

Electrical System; Seats; Unknown or Other

ODI #11696582

Fire

Incident: October 9, 2025 · Filed: October 30, 2025

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty. Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! I feel Chrysler should accept the responsibility pay for the repairs due to defective parts. Had this fire continued, they would be facing a much larger lawsuit such as wrongful death, etc.

Engine

ODI #11687619

Incident: September 2, 2025 · Filed: September 16, 2025

The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.

Electrical System; Air Bags

ODI #11681653

Incident: August 19, 2025 · Filed: August 19, 2025

The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

Air Bags; Seats

ODI #11678603

Incident: July 31, 2025 · Filed: August 5, 2025

The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.

Seats

ODI #11656421

Incident: April 22, 2025 · Filed: April 23, 2025

The contact owns a 2013 Chrysler Town and Country. The contact stated that while stopped, the child sitting in the second row hugged his sibling, who was sitting in the front seat, and the front passenger’s seat headrest deployed. The contact was unable to push the headrest back down. The headrest struck the child on the face; however, no injuries were sustained. The vehicle was taken to the dealer and diagnosed that an unknown plastic item had detached from the head restraint. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 132,168.

Other Chrysler Town And Country model years

Check your 2013 Chrysler Town And Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Town And Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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