NHTSA vehicle safety data

2004 Chrysler Town And Country Recalls & Complaints

The 2004 Chrysler Town And Country has 6 NHTSA recall campaigns and 167 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2004 Chrysler Town And Country. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2004 Chrysler Town And Country owner complaints

Owners have filed 167 complaints with NHTSA about the 2004 Chrysler Town And Country, describing incidents dated November 25, 2003 to July 9, 2021.

Most-cited components

Fuel/Propulsion System 58 complaints
Engine 25 complaints
Electrical System 23 complaints
Steering 22 complaints
Air Bags 14 complaints
Power Train 13 complaints

Of the 167 complaints on file, 9 report a crash and 5 a fire; across all 167 complaints, owners report 16 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11424165 · Filed July 10, 2021
I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same…
ODI #11255673 · Filed September 16, 2019
I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS
ODI #11244134 · Filed August 15, 2019
THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON…

Read all 167 complaints

Owner-reported

2004 Chrysler Town And Country mileage at failure

143 of the 167 complaints on file for the 2004 Chrysler Town And Country give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Fuel/Propulsion System	Median 80,000 miles	Middle half 65,000–120,000 miles	Based on 52 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Chrysler Town And Country in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP14-002: Engine Stall After Refueling
Closed April 6, 2015

Open and recently closed NHTSA defect investigations

AFTERMARKET RECEIVER HITCH

NHTSA #10E034000 · Equipment · NHTSA notice

Reported August 10, 2010 · CURT MFG. INC.

Potentially affected: 6,686 vehicles

Owners notified August 13, 2010

Defect description

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Safety consequence

IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Manufacturer remedy

CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

CURVED TEMPERED AUTOMOTIVE REPLACEMENT GLASS

NHTSA #07E104000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported December 11, 2007 · SAFELITE FULFILLMENT, INC.

Potentially affected: 1,657 vehicles

Owners notified January 15, 2008

Defect description

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Manufacturer remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Notes

THIS RECALL ONLY PERTAINS TO CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS, LTD. (DOT-430) AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED ABOVE. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

BRAKE HYDRAULIC MASTER CYLINDER

NHTSA #06E022000 · Service Brakes, Hydraulic · NHTSA notice

Reported March 13, 2006 · BRAKE PARTS, INC.

Potentially affected: 7,440 vehicles

Owners notified March 20, 2006

Defect description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Safety consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Manufacturer remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET NAPA, RAYBESTOS, AC DELCO, AIMCO, CARQUEST, AND BENDIX BRAKE HYDRAULIC MASTER CYLINDERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON DAIMLERCHRYSLER OR FORD VEHICLES.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

DAIMLERCHRYSLER/POWER STEERING FLUID LEAKAGE

NHTSA #04V386000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice

Reported August 5, 2004 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 681,000 vehicles

Manufacturer campaign D37 · Owners notified September 27, 2004 · Vehicles built October 1, 2001 – August 1, 2003 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Safety consequence

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

RECALL NO. D37.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

WIX FILTERATION/FUEL FILTER LEAKS

NHTSA #03E053000 · Fuel System, Gasoline · NHTSA notice

Reported October 24, 2003 · WIX FILTERATION PRODUCTS DIVISION

Potentially affected: 68,563 vehicles

Defect description

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Safety consequence

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Manufacturer remedy

WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER, AND DODGE CARAVAN MINIVANSOR ANY OTHER PRODUCTS MANUFACTURED BY DAIMLERCHRYSLER CORPORATION.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

INTERCONTINENTAL AUTO PARTS/FUEL FILTER LEAKS

NHTSA #03E045000 · Equipment · NHTSA notice

Reported September 26, 2003 · INTERCONTINENTAL AUTO PARTS

Potentially affected: 45,870 vehicles

Defect description

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Safety consequence

IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Manufacturer remedy

AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER, AND DODGE CARAVAN MINIVANSOR ANY OTHER PRODUCTS MANUFACTURED BY DAIMLERCHRYSLER CORPORATION.CONSUMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2004 Chrysler Town And Country. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

167 owner complaints have been filed with NHTSA for the 2004 Chrysler Town And Country.

Electrical System; Exterior Lighting; Visibility/Wiper

ODI #11424165

Incident: July 9, 2021 · Filed: July 10, 2021

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

Power Train

ODI #11255673

Incident: September 13, 2019 · Filed: September 16, 2019

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

Air Bags

ODI #11244134

Incident: March 1, 2019 · Filed: August 15, 2019

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

Steering

ODI #11143588

Fire

Incident: September 29, 2018 · Filed: October 29, 2018

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

Structure

ODI #11120456

Incident: August 15, 2018 · Filed: August 16, 2018

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

Suspension; Wheels; Electronic Stability Control (ESC)

ODI #11113955

Incident: March 1, 2018 · Filed: July 26, 2018

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

Engine; Fuel/Propulsion System

ODI #11111336

Incident: July 12, 2018 · Filed: July 14, 2018

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

Air Bags; Structure; Service Brakes

ODI #11102980

Incident: June 14, 2018 · Filed: June 21, 2018

AUTO

Air Bags

ODI #11058021

Incident: December 15, 2017 · Filed: January 2, 2018

MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.

Steering; Vehicle Speed Control; Engine

ODI #11032976

Incident: October 16, 2012 · Filed: October 11, 2017

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

Other Chrysler Town And Country model years

Check your 2004 Chrysler Town And Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Town And Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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