NHTSA vehicle safety data

2017 Chevrolet Suburban Recalls & Complaints

The 2017 Chevrolet Suburban has 5 NHTSA recall campaigns and 142 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2017 Chevrolet Suburban. Recall data is refreshed daily from NHTSA.

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2017 Chevrolet Suburban owner complaints

Owners have filed 142 complaints with NHTSA about the 2017 Chevrolet Suburban, describing incidents dated January 31, 2017 to August 18, 2026.

Most-cited components

Service Brakes 44 complaints
Power Train 39 complaints
Engine 26 complaints
Electrical System 21 complaints
Unknown or Other 18 complaints
Fuel/Propulsion System 6 complaints

Of the 142 complaints on file, 7 report a crash and 3 a fire; across all 142 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11771600 · Filed October 16, 2026
On 5/28/25 the vehicle was on the interstate and presented a check engine light. Shortly after getting off the interstate the vehicle limited speed. This was taken to the dealership and they replaced the #6 injector. This vehicle was identified as having a left bank tick on 11/18/22 by the…
ODI #11756021 · Filed August 10, 2026
The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure…
ODI #11751425 · Filed July 19, 2026
The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200…

Read all 142 complaints

Do Not Drive: Front and/or Rear Wheels May Lock Up

NHTSA #26V289000 · Power Train — Transfer Case (4-WHEEL DRIVE) · NHTSA notice

Reported May 7, 2026 · General Motors, LLC

Potentially affected: 66 vehicles

Repair completion: 63.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N262557620 · Owners notified May 18, 2026 · Vehicles built September 14, 2016 – September 14, 2016 (per NHTSA)

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Chevrolet dealer immediately.

Defect description

General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.

Safety consequence

Front or rear wheel lockup increases the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.

Software Error May Cause Unintended Braking

NHTSA #19V761000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Wheel Speed Sensor/Tone Ring · NHTSA notice

Reported October 24, 2019 · General Motors LLC

Potentially affected: 652,967 vehicles

Repair completion: 80.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N192261050 · Owners notified December 11, 2019 · Vehicles built October 30, 2013 – September 16, 2019 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Safety consequence

Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vacuum Pump May Decrease Power Brake Assist

NHTSA #19V645000 · Service Brakes, Hydraulic — Power Assist — Vacuum · NHTSA notice

Reported September 6, 2019 · General Motors LLC

Potentially affected: 3,456,719 vehicles

Repair completion: 74.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N192268490 · Owners notified October 8, 2019 · Vehicles built April 16, 2013 – September 1, 2017 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Safety consequence

As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Side View Mirror Installed/FMVSS 111

NHTSA #17V033000 · Visibility — Rearview Mirrors/Devices — Exterior · NHTSA notice

Reported January 12, 2017 · General Motors LLC

Potentially affected: 214 vehicles

Repair completion: 64.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17017 · Owners notified February 7, 2017 · Vehicles built June 15, 2015 – November 10, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety consequence

If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frontal Air Bags May Not Deploy

NHTSA #16V651000 · Air Bags — Frontal · NHTSA notice

Reported September 8, 2016 · General Motors LLC

Potentially affected: 3,640,162 vehicles

Repair completion: 90.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16007 · Owners notified October 13, 2016 · Vehicles built October 16, 2013 – August 15, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2017 Chevrolet Suburban. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

142 owner complaints have been filed with NHTSA for the 2017 Chevrolet Suburban.

Engine

ODI #11771600

Incident: August 18, 2026 · Filed: October 16, 2026

On 5/28/25 the vehicle was on the interstate and presented a check engine light. Shortly after getting off the interstate the vehicle limited speed. This was taken to the dealership and they replaced the #6 injector. This vehicle was identified as having a left bank tick on 11/18/22 by the dealership but could not be duplicated by the mechanic. On 5.8.23 the #8 injector was replaced due to code and the vehicle vibrating at low RPM and at stops both in park and in drive. On 5/28/25 the #6 injector was replaced due to code and rough idle. They also replaced all spark plugs. On 12/29/25 the #8 injector was replaced again due to rough idle and code. On 6.23.26 the vehicle was again taken to the dealership due to rough idle. Nothing was done. On 8/18/26 the vehicle was taken to the dealer for a rough idle again. The dealer found no codes but wanted to change the oil to troubleshoot. I allowed it telling them changing the oil would not correct the misfire. Even though the misfire was present after the oil change the shop foreman would not troubleshoot further due to no code displayed. I purchased a scanner and found 81 misfires on cylinder 7 for the current cycle.

Power Train

ODI #11756021

Incident: September 3, 2024 · Filed: August 10, 2026

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure reoccurred. The failure reoccurred every 15–20 miles while driving. In addition, the contact stated that eventually the vehicle stopped driving forward. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The failure reoccurred almost two years later. The vehicle was towed back to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with transmission failure. The contact was informed that an unknown part was not replaced during the transmission repair. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. In addition, the contact stated that the dealer was the dealer who completed all three of the repairs. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the failure was not due to a manufacturing defect. The failure mileage was approximately 84,478.

Electrical System

ODI #11751425

Incident: June 2, 2024 · Filed: July 19, 2026

The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.

Service Brakes

ODI #11746786

Incident: June 1, 2026 · Filed: June 26, 2026

when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.

Power Train

ODI #11744890

Incident: June 14, 2026 · Filed: June 17, 2026

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

Power Train

ODI #11743335

Incident: April 21, 2026 · Filed: June 10, 2026

I am writing to formally report a critical safety defect in the vehicle’s transmission system. While driving, the vehicle began experiencing severe vibrations, accompanied by an abnormal increase in engine RPMs, while the vehicle failed to accelerate appropriately. The vehicle became unresponsive, limiting my speed to 15-20 mph. This forced me to make frequent stops every 6-7 minutes to allow the transmission to cool down, as the car would not sustain normal speeds. This failure created an extremely dangerous situation on the highway. Due to the sudden loss of power and inability to maintain traffic flow, I was subjected to aggressive behavior from other drivers, who were honking, gesturing, and clearly endangered by my inability to accelerate. This transmission failure is a major safety hazard that renders the vehicle unreliable and dangerous to operate in any traffic condition. I am requesting an immediate investigation into this transmission defect and a permanent resolution from General Motors, as this issue poses a significant risk of causing a collision. I spoke with the owner of AAMCO, and he showed me that they have 7 of these Chevy Suburbans, GMC Yukons, and Chevy Tahoes, Escalades, and they all have the same problem, the transmission needs to be replaced, and General Motors is not notifying car owners about this problem, but it should.

Fuel/Propulsion System

ODI #11740901

1 injury

Incident: May 25, 2026 · Filed: May 29, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system has failed. Specifically, the fuel lines are leaking at the connection point on the top of the fuel tank. The vehicle and the affected components are currently available for inspection upon request. How was your safety or the safety of others put at risk? This defect poses an immediate fire and life-safety hazard. Because the fuel leaks while the vehicle is powered on, any spark or heat source could ignite the fuel tank, leading to a vehicle fire or explosion. Additionally, the cabin environment has become toxic; the concentration of gasoline vapors is so high that it causes physical illness. One of my children vomited due to the fumes. The vehicle is currently undrivable because the vapors are intoxicating and hazardous to the health of all occupants. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the leak has been inspected, reproduced, and confirmed by an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages (such as a Check Engine Light) prior to or during the failure. The symptoms—specifically a strong odor of raw gasoline—first appeared four days ago. The intensity of the odor and the rate of the leak have increased significantly since the initial onset.

Electrical System

ODI #11740528

Fire

Incident: May 15, 2026 · Filed: May 28, 2026

On [XXX], our car was parked for 5 hours at a public marina. [XXX], Miami, Fl 33138. At 316 pm the MIami Dade Fire Rescue arrived promptly to put out the car fire. There is a fire station on scene. It seems to have started at center console. We serviced the car 1/19/2026, a thermostat in the engine. The engine was not the source of the fire. We also recieved a "green" clean check list on the car except to check tire pressure monitor. This electrical fire started center console. We had a minor glitch with the radio and navigation system at times, the original system. However we had a green check list in January, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine

ODI #11729857

Fire

Incident: April 7, 2026 · Filed: April 8, 2026

I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags

ODI #11714310

Crash 1 injury

Incident: January 19, 2026 · Filed: January 29, 2026

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to the head from the driver side window, brushing of the right rib, and bruises on both left and right hands. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to City Towing. The manufacturer was notified of this failure, and they requested information from the contact regarding the accident. The approximate failure mileage was 90,000.

Other Chevrolet Suburban model years

Check your 2017 Chevrolet Suburban VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Suburban at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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