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NHTSA vehicle safety data

2012 Volkswagen Jetta Recalls, Ratings & Complaints

The 2012 Volkswagen Jetta has 8 NHTSA recall campaigns and 499 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2012 Volkswagen Jetta, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2012 Volkswagen Jetta owner complaints

Owners have filed 499 complaints with NHTSA about the 2012 Volkswagen Jetta, describing incidents dated September 23, 2011 to September 4, 2026.

Most-cited components

  • Electrical System 137 complaints
  • Unknown or Other 106 complaints
  • Engine 91 complaints
  • Fuel/Propulsion System 79 complaints
  • Power Train 46 complaints
  • Steering 42 complaints

Of the 499 complaints on file, 24 report a crash and 6 a fire; across all 499 complaints, owners report 17 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11768618 · Filed

    On the day the issue occurred, I went to work as usual. When I finished work and tried to leave, my vehicle wouldn't start. I had the vehicle towed to a repair shop to determine what was wrong. After inspecting the vehicle, I was informed that the issue could only be properly repaired by a…

  • ODI #11744027 · Filed

    A microswitch malfunction. My car will not lock and while I am driving it there is clicking on the doors for locking and unlocking. My night lights will not shut off when I park the vehicle. There is a pinging noise when the vehicle is shut off and in park and the door is open with no lights on.

  • ODI #11675172 · Filed

    The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect…

Read all 499 complaints

Owner-reported

2012 Volkswagen Jetta mileage at failure

407 of the 499 complaints on file for the 2012 Volkswagen Jetta give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Electrical SystemMedian 60,000 milesMiddle half 45,000–90,000 milesBased on 111 complaints
EngineMedian 45,000 milesMiddle half 19,000–70,000 milesBased on 75 complaints
Fuel/Propulsion SystemMedian 35,000 milesMiddle half 12,000–65,000 milesBased on 71 complaints
Power TrainMedian 40,000 milesMiddle half 12,000–85,000 milesBased on 36 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Volkswagen Jetta in 5 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Master Cylinder Has Insufficient Fluid Seal Crimp

NHTSA #20E064000 · Service Brakes, Hydraulic — Foundation Components — Master Cylinder · NHTSA notice

Reported September 23, 2020 · Tenneco Automotive

Potentially affected: 38 vehicles

Repair completion: 23.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 30, 2020

Defect description

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Safety consequence

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Manufacturer remedy

Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Modifications to Vehicles Made Them Noncompliant

NHTSA #19V679000 · Unknown or Other · NHTSA notice

Reported September 25, 2019 · Volkswagen Group of America, Inc.

Potentially affected: 113 vehicles

Repair completion: 17.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 01D7 · Owners notified November 6, 2019 · Vehicles built November 19, 2009 – December 3, 2012 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Key May Be Removed When Not In Park

NHTSA #19V615000 · Electrical System — Ignition — Anti-Theft — Control Module · NHTSA notice

Reported August 22, 2019 · Volkswagen Group of America, Inc.

Potentially affected: 679,027 vehicles

Repair completion: 49.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 37M2 · Owners notified November 19, 2019 · Vehicles built March 18, 2010 – July 18, 2014 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Safety consequence

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Air Bag Clock Spring may Fail

NHTSA #15V483000 · Air Bags — Frontal · NHTSA notice

Reported August 4, 2015 · Volkswagen Group of America, Inc.

Potentially affected: 415,825 vehicles

Repair completion: 76.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volkswagen campaign 69L2 · Owners notified January 15, 2016 · Vehicles built June 7, 2010 – February 26, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Trailing Arm may Fracture

NHTSA #14V656000 · Suspension — Rear · NHTSA notice

Reported October 20, 2014 · Volkswagen Group of America, Inc.

Potentially affected: 442,066 vehicles

Repair completion: 74.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 7, 2015 · Vehicles built November 19, 2009 – July 3, 2013 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

Safety consequence

The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Water Pump may cause Failure of Timing Belt

NHTSA #14E007000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported March 7, 2014 · The Gates Corporation

Potentially affected: 50 vehicles

Repair completion: 2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 1, 2014

Defect description

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Safety consequence

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Manufacturer remedy

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

DIESEL FUEL INJECTION LINES

NHTSA #11V490000 · Fuel System, Diesel · NHTSA notice

Reported October 3, 2011 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 168,275 vehicles

Volkswagen campaign 23J9/V5 & 23J8/K5 · Owners notified November 15, 2011 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

Safety consequence

DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

Manufacturer remedy

VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5 & 23J8/K5.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

ACCESSORY EXHAUST TIPS

NHTSA #11E036000 · Engine and Engine Cooling — Exhaust System · NHTSA notice

Reported September 8, 2011 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 99,322 vehicles

Volkswagen campaign 26G8/V4 · Owners notified November 30, 2011

Defect description

VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.

Safety consequence

IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VOLKSWAGEN'S SAFETY RECALL NUMBER IS 26G9/V4.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Volkswagen Jetta model years

Check your 2012 Volkswagen Jetta VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Jetta at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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