NHTSA vehicle safety data

2002 Volkswagen Jetta Recalls, Ratings & Complaints

The 2002 Volkswagen Jetta has 7 NHTSA recall campaigns and 702 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Volkswagen dealer.

NHTSA recall and complaint data for the 2002 Volkswagen Jetta, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2002 Volkswagen Jetta owner complaints

Owners have filed 702 complaints with NHTSA about the 2002 Volkswagen Jetta, describing incidents dated September 15, 2001 to January 16, 2023.

Most-cited components

Electrical System 148 complaints
Engine 110 complaints
Air Bags 107 complaints
Power Train 103 complaints
Seats 101 complaints
Exterior Lighting 50 complaints

Of the 702 complaints on file, 31 report a crash and 71 a fire; across all 702 complaints, owners report 74 injuries and 10 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11502341 · Filed January 18, 2023
I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.
ODI #11131795 · Filed September 26, 2018
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE…
ODI #11100021 · Filed June 5, 2018
WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION…

Read all 702 complaints

Owner-reported

2002 Volkswagen Jetta mileage at failure

484 of the 702 complaints on file for the 2002 Volkswagen Jetta give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 35,000 miles	Middle half 12,000–85,000 miles	Based on 101 complaints
Engine	Median 55,000 miles	Middle half 25,000–85,000 miles	Based on 78 complaints
Air Bags	Median 50,000 miles	Middle half 30,000–90,000 miles	Based on 69 complaints
Power Train	Median 70,000 miles	Middle half 35,000–95,000 miles	Based on 84 complaints
Seats	Median 45,000 miles	Middle half 30,000–65,000 miles	Based on 80 complaints
Exterior Lighting	Median 70,000 miles	Middle half 50,000–85,000 miles	Based on 39 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Complaints received before December 15, 2002 rarely give a mileage, so they aren't counted here.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2002 Volkswagen Jetta in 7 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ06-004: BRAKE LIGHT SWITCH FAILURE
Closed August 7, 2006
- Recall 06V-183
Defect Petition DP05-004: ENGINE STALLING
Closed December 8, 2005
Preliminary Evaluation PE04-081: INADVERTENT SIDE-AIRBAG DEPLOYMENT
Closed April 1, 2005
Preliminary Evaluation PE04-073: TURN SIGNAL/HAZARD FLASHER FAILURE
Closed December 16, 2004
- Recall 04V-584
Engineering Analysis EA04-010: DRIVER SIDE FRONT SEAT OVERHEATS
Closed October 21, 2004

2 more NHTSA investigations

Preliminary Evaluation PE03-052: DRIVER SEAT OVERHEATS/BURNS
Closed March 30, 2004
Recall Query RQ03-010: BRAKE LIGHT SWITCH
Closed March 1, 2004
- Recall 04V-096

Open and recently closed NHTSA defect investigations

Water Pump may cause Failure of Timing Belt

NHTSA #14E007000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported March 7, 2014 · The Gates Corporation

Potentially affected: 50 vehicles

Repair completion: 2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 1, 2014

Defect description

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Safety consequence

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Manufacturer remedy

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

MASTER CYLINDER LEAK

NHTSA #07E023000 · Service Brakes, Hydraulic — Foundation Components — Master Cylinder · NHTSA notice

Reported March 29, 2007 · CARDONE INDUSTRIES, INC.

Potentially affected: 13,128 vehicles

Owners notified April 2, 2007

Defect description

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Safety consequence

LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET CARDONE MASTER CYLINDERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED ABOVE.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

MALFUNCTIONING BRAKE LIGHT SWITCHES

NHTSA #07V063000 · Exterior Lighting — Brake Lights — Switch · NHTSA notice

Reported February 20, 2007 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 1,002,000 vehicles

Volkswagen campaign N4 · Owners notified April 27, 2007 · Vehicles built October 1, 2000 – November 30, 2004 (per NHTSA)

Defect description

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Safety consequence

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Notes

VOLKSWAGEN RECALL NO. N4.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

BRAKE LIGHT SWITCH MALFUNCTION

NHTSA #06V183000 · Exterior Lighting — Brake Lights — Switch · NHTSA notice

Reported May 24, 2006 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 646,246 vehicles

Volkswagen campaign N4 · Owners notified November 27, 2006 · Vehicles built May 1, 1998 – November 30, 2001 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Safety consequence

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Notes

VW RECALL NO. N4.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

VW/HAZARD SWITCH

NHTSA #04V584000 · Exterior Lighting — Hazard Flashing Warning Lights — Switch · NHTSA notice

Reported December 16, 2004 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 410,000 vehicles

Volkswagen campaign VX · Owners notified March 31, 2005 · Vehicles built June 1, 1999 – September 30, 2001 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

Safety consequence

THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

Manufacturer remedy

DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VW RECALL NO.VX.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

VW/BRAKE LIGHT SWITCH

NHTSA #04V096000 · Exterior Lighting — Brake Lights — Switch · NHTSA notice

Reported February 20, 2004 · VOLKSWAGEN OF AMERICA, INC

Potentially affected: 377,130 vehicles

Volkswagen campaign WX · Owners notified April 30, 2004 · Vehicles built May 1, 1998 – November 30, 2001 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Safety consequence

IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

Manufacturer remedy

THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

VWOA RECALL NO. WX.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

VW/ABS ECU

NHTSA #02V031000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip · NHTSA notice

Reported January 31, 2002 · VOLKSWAGEN OF AMERICA,INC

Potentially affected: 55,000 vehicles

Owners notified March 8, 2002 · Vehicles built October 1, 2000 – September 30, 2001 (per NHTSA)

Defect description

ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

Safety consequence

THIS CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2002 Volkswagen Jetta 4-DR. Wagon w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

7 investigations

2002 Volkswagen Jetta 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 4, Passenger: 4

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

7 investigations

702 owner complaints have been filed with NHTSA for the 2002 Volkswagen Jetta.

Air Bags

ODI #11502341

Incident: January 16, 2023 · Filed: January 18, 2023

I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.

Power Train; Electrical System; Unknown or Other

ODI #11131795

Incident: September 16, 2018 · Filed: September 26, 2018

WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.

Fuel/Propulsion System

ODI #11100021

Incident: March 30, 2017 · Filed: June 5, 2018

WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR, THE FUEL SENDER, AND THE FUEL PUMP WITH NO SUCCESS. ADDITIONALLY, THE JETTA WILL DIE THE FIRST TIME I TRY TO START IT AS MY FUEL LEVEL APPROACHES 1/4, ESPECIALLY IF I AM PARKED ON AN INCLINE. HOWEVER, IT NEVER FAILS TO START ON THE SECOND TRY ONCE SOME FUEL HAS BEGUN MOVING THROUGH THE SYSTEM. FULLY REFUELING ALLEVIATES ALL PROBLEMS.

Electrical System

ODI #11030653

Incident: August 8, 2017 · Filed: September 30, 2017

KNOWN MELTING FUSE BOX ON TOP OF BATTERY. FROM SCHEMATICS, APPEARS S180 FUSE (COOLANT FAN) AS PREDOMINANT POINT OF FAILURE. ISSUE HAS BEEN REPORTED (VIA WEB) ACROSS NUMEROUS MODELS AND YEARS. CALLED VW FOR FIX; AS TECHS APPEAR VOID OF A GENERAL CONSENSUS TO PROBLEM/FIX. UNFORTUNATELY, VW REFUSES TO ACKNOWLEDGE AND/OR PROVIDE SOLUTION TO CUSTOMER(S). REFERS ME TO DEALER, WHICH IS OVER AN HOUR AWAY. JUST NEED INFO TO ORDER REPAIR KIT AND RESTORE VEHICLE INTEGRITY/SAFETY. CONCERNED AS THIS MAY BE A POTENTIAL FIRE HAZARD; DUE TO THE VOLUME OF HEAT GENERATED BY WIRING WITHIN INTERNAL COMPARTMENT. IN TURN, I UNDERSTAND THE AGE OF THE VEHICLE IS OUTSIDE THE NORMAL WARRANTY PERIOD. AS STATED, JUST WANT AN ANSWER TO REPAIR; HOWEVER, VW CUSTOMER CARE REP COMMENTED I SHOULD REPORTING THIS ISSUE IN HOPES TO DRAW ADDITIONAL ATTENTION OF OTHER OWNERS AND, EVENTUALLY, THE NHTSA TO GET VW TO RESPOND TO CUSTOMERS QUESTIONS.

Air Bags

ODI #11023507

Crash

Incident: September 5, 2017 · Filed: September 14, 2017

SIMPLY WANTED TO LET YOU KNOW THAT MY DAUGHTER REAR ENDED ANOTHER CAR AT 40MPH AND COMPLETELY CRUNCHED IN HER FRONT END (CAR IS TOTALED), BUT THE AIRBAGS DID NOT DEPLOY. WE DIDN'T THINK ANYTHING OF IT UNTIL THE STATE FARM AGENT MENTIONED THAT SHE HAD AIRBAGS ON THE CAR.

Power Train

ODI #10984494

Incident: April 10, 2017 · Filed: May 9, 2017

THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION. THE BBB TOLD ME TO REPORT TO THE NHTSA>

Engine and Engine Cooling; Unknown or Other; Fuel/Propulsion System

ODI #10955330

Incident: September 1, 2016 · Filed: February 17, 2017

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Seats

ODI #10936295

Fire 1 injury

Incident: December 18, 2016 · Filed: December 19, 2016

TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRONT PASSENGER WAS BURNED WHEN THE SEAT WARMER MALFUNCTIONED. MEDICAL ATTENTION WAS NOT NEEDED. THE FAILURE BURNED A HOLE THROUGH THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

Engine and Engine Cooling; Engine

ODI #10908385

Incident: September 19, 2016 · Filed: September 21, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,677. .. UPDATED 12/22/16 *BF THE CONSUMER STATED ONE HOSE WAS REPLACED AND THERE IS A HOLE IN ANOTHER HOSE, AND ALSO MISSING BRACKETS. *TR

Air Bags

ODI #10873622

Incident: June 8, 2016 · Filed: June 10, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 49,706. UPDATED 08/22/16*LJ *CN

Other Volkswagen Jetta model years

Check your 2002 Volkswagen Jetta VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volkswagen Jetta at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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