NHTSA vehicle safety data

2009 Toyota Highlander Recalls, Ratings & Complaints

The 2009 Toyota Highlander has 9 NHTSA recall campaigns and 134 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA also files the 2009 Toyota Highlander separately as Highlander Hybrid — 4 recall campaigns.

NHTSA recall and complaint data for the 2009 Toyota Highlander, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2009 Toyota Highlander owner complaints

Owners have filed 134 complaints with NHTSA about the 2009 Toyota Highlander, describing incidents dated February 2, 2008 to July 30, 2025.

Most-cited components

  • Engine 28 complaints
  • Service Brakes 26 complaints
  • Electrical System 20 complaints
  • Structure 15 complaints
  • Vehicle Speed Control 14 complaints
  • Steering 11 complaints

Of the 134 complaints on file, 6 report a crash and 5 a fire; across all 134 complaints, owners report 9 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11677249 · Filed

    The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. The ABS, the parking brake, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where…

  • ODI #11653771 · Filed

    1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’s anti-lock braking system. The issue has been diagnosed and confirmed by two independent repair shops. The vehicle is available for inspection upon request. 2. Safety Risk: This…

  • ODI #11620896 · Filed

    My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since…

Read all 134 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2009 Toyota Highlander in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Seat Heater Electrical Wiring

NHTSA #16V396000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported June 2, 2016 · Southeast Toyota Distributors, LLC

Potentially affected: 7,749 vehicles

Repair completion: 23.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign SET16B · Owners notified July 14, 2016 · Vehicles built December 5, 1987 – January 27, 2012 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Safety consequence

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Window Master Switch may Melt

NHTSA #15V689000 · Visibility — Power Window Devices and Controls · NHTSA notice

Reported October 22, 2015 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,814,284 vehicles

Repair completion: 45.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign C0M · Owners notified November 25, 2015 · Vehicles built August 1, 2008 – December 31, 2010 (per NHTSA)

Defect description

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Safety consequence

If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #14V743000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported November 19, 2014 · Southeast Toyota Distributors, LLC

Potentially affected: 3,233 vehicles

Repair completion: 26.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 29, 2015 · Vehicles built June 1, 2005 – September 30, 2011 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Safety consequence

Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Driver's Air Bag may not Deploy

NHTSA #14V168000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported April 9, 2014 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,486,413 vehicles

Repair completion: 57.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 27, 2014 · Vehicles built March 6, 2007 – July 7, 2010 (per NHTSA)

Defect description

Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.

Safety consequence

If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.

Manufacturer remedy

Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Occupant Sensing System Calibration

NHTSA #13V014000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice

Reported January 16, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 3,235 vehicles

Owners notified March 21, 2013

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety consequence

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

LOAD CARRYING CAPACITY MODIFICATION LABELS

NHTSA #10V035000 · Equipment — Other — Labels · NHTSA notice

Reported February 3, 2010 · GULF STATES TOYOTA, INC.

Potentially affected: 271,417 vehicles

Owners notified May 27, 2010

Defect description

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Safety consequence

THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Manufacturer remedy

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

LOAD CARRYING CAPACITY MODIFICATION LABELS

NHTSA #10V036000 · Equipment — Other — Labels · NHTSA notice

Reported February 3, 2010 · SOUTHEAST TOYOTA DISTRIBUTORS, LLC

Potentially affected: 153,418 vehicles

Owners notified May 27, 2010

Defect description

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Safety consequence

A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

PEDAL ENTRAPMENT

NHTSA #10V023000 · Vehicle Speed Control — Accelerator Pedal · NHTSA notice

Reported January 27, 2010 · TOYOTA MOTOR NORTH AMERICA, INC.

Potentially affected: 1,126,915 vehicles

Toyota campaign 90L · Owners notified March 30, 2010

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

Safety consequence

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Manufacturer remedy

TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Notes

TOYOTA RECALL NO. 9LG/90L.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

INCORRECT GVWR LABELS

NHTSA #09V223000 · Equipment — Other — Labels · NHTSA notice

Reported June 15, 2009 · TOYOTA MOTOR NORTH AMERICA, INC.

Potentially affected: 27,080 vehicles

Owners notified September 18, 2009 · Vehicles built September 1, 2005 – May 4, 2009 (per NHTSA)

Defect description

TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."

Safety consequence

INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Toyota Highlander model years

Check your 2009 Toyota Highlander VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Highlander at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN