NHTSA vehicle safety data
2022 Thomas Built Buses SAF-T-Liner C2 Recalls & Complaints
The 2022 Thomas Built Buses SAF-T-Liner C2 has 12 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.
NHTSA recall and complaint data for the 2022 Thomas Built Buses SAF-T-Liner C2. Recall data is refreshed daily from NHTSA.
2022 Thomas Built Buses SAF-T-Liner C2 owner complaints
Owners have filed 1 complaint with NHTSA about the 2022 Thomas Built Buses SAF-T-Liner C2, describing incidents dated August 18, 2021.
Most-cited components
- Lane Departure 1 complaint
- Visibility/Wiper 1 complaint
Newest complaints
ODI #11440627 · Filed
This is a preventative complaint. In my opinion, all the Thomas Saf-T-Liner C2 school buses have a serious blind spot due to the location of the driver's side mirrors. When pulling up to an intersection, or stop sign, the driver has to bend forward and backward to see past the mirror for oncoming…
Emergency Exit Label Print Too Small/FMVSS 217
NHTSA #24V555000 · Equipment — Other — Labels · NHTSA notice
Reported July 24, 2024 · Daimler Trucks North America, LLC
Potentially affected: 27,494 vehicles
Repair completion: 57.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL918 · Owners notified September 5, 2024 · Vehicles built January 22, 2018 – February 23, 2021 (per NHTSA)
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency Exit Door May Open Unexpectedly
NHTSA #23V669000 · Structure — Emergency — Escape/Egress/Exit — Latching/Release System · NHTSA notice
Reported October 3, 2023 · Daimler Trucks North America, LLC
Potentially affected: 20,668 vehicles
Repair completion: 76.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL982 · Owners notified December 1, 2023
Defect description
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Safety consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
Manufacturer remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency Exit Door May Open Unexpectedly
NHTSA #23V670000 · Structure — Emergency — Escape/Egress/Exit — Latching/Release System · NHTSA notice
Reported October 3, 2023 · Daimler Trucks North America, LLC
Potentially affected: 173 vehicles
Repair completion: 39.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL982 · Owners notified December 1, 2023
Defect description
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Safety consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
Manufacturer remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loss of Drive Power from Switch Failure
NHTSA #23V209000 · Electrical System · NHTSA notice
Reported September 13, 2023 · Daimler Trucks North America, LLC
Potentially affected: 380 vehicles
Repair completion: 95.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL968 · Owners notified October 18, 2023
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
Safety consequence
A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
Manufacturer remedy
Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Insufficient Interior Joint Strength/FMVSS 221
NHTSA #23V333000 · Structure — Body · NHTSA notice
Reported May 9, 2023 · Daimler Trucks North America, LLC
Potentially affected: 23,590 vehicles
Repair completion: 82.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL973 · Owners notified December 19, 2023
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Safety consequence
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Manufacturer remedy
Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Unexpected Engine Shut Down
NHTSA #22V438000 · Engine and Engine Cooling — Engine — Engine Control Module (ECU/ECM) · NHTSA notice
Reported June 20, 2022 · Daimler Trucks North America, LLC
Potentially affected: 461 vehicles
Repair completion: 97.4% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL942 · Owners notified October 28, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Safety consequence
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Floor Mat May Trap Gas Pedal
NHTSA #21V945000 · Vehicle Speed Control — Accelerator Pedal · NHTSA notice
Reported December 8, 2021 · Daimler Trucks North America, LLC
Potentially affected: 1,218 vehicles
Repair completion: 90.48% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL913 · Owners notified February 4, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal.
Safety consequence
A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended acceleration and an increased risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the gas pedal assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 5, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL913.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Parking Brake Activation Switch Failure
NHTSA #21V547000 · Parking Brake — Electrical — Switch · NHTSA notice
Reported July 20, 2021 · Daimler Trucks North America, LLC
Potentially affected: 267 vehicles
Repair completion: 96.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-896 · Owners notified September 14, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
Safety consequence
Unintended movement of the vehicle increases the risk of a crash.
Manufacturer remedy
DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loose Tie Rod Clamps
NHTSA #21V370000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported May 19, 2021 · Daimler Trucks North America, LLC
Potentially affected: 479 vehicles
Repair completion: 78.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-888 · Owners notified December 23, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Safety consequence
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering Arm and Tie Rod Bolts May Fracture
NHTSA #21V255000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported April 12, 2021 · Daimler Trucks North America, LLC
Potentially affected: 1,252 vehicles
Repair completion: 85.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-884 · Owners notified June 10, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Safety consequence
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hydraulic Caliper Tie Bar May Be Loose
NHTSA #20V806000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice
Reported December 21, 2020 · Daimler Trucks North America, LLC
Potentially affected: 278 vehicles
Repair completion: 97.12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-871 · Owners notified February 18, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
Safety consequence
A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hydraulic Caliper Tie Bar May Be Loose
NHTSA #20V807000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice
Reported December 21, 2020 · Daimler Trucks North America, LLC
Potentially affected: 80 vehicles
Repair completion: 68.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-871 · Owners notified February 18, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Custom Chassis MC, Business Class M2, Custom Chassis MBC Chassis, Custom Chassis S2 Chassis, Custom Chassis MT55 Chassis, and 2022 Custom Chassis Saf-T-Liner C2 vehicles. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
Safety consequence
A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Thomas Built Buses SAF-T-Liner C2 model years
Check your 2022 Thomas Built Buses SAF-T-Liner C2 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built Buses SAF-T-Liner C2 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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