NHTSA campaign 24V555000 · Manufacturer campaign FL918
Thomas Built Buses Recall 24V-555: Emergency Exit Label Print Too Small/FMVSS 217
NHTSA recall 24V555000 (Manufacturer campaign FL918) was reported by Daimler Trucks North America, LLC on July 24, 2024, with 27,494 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thomas Built Buses Minotour DRW, Thomas Built Buses SAF-T-Liner C2, Thomas Built Buses SAF-T-Liner EFX and more for model years 2019–2022. Owners were notified on September 5, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V555000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V555000 (also written 24V-555 or 24V555)
- Filed by
- Daimler Trucks North America, LLC
- Manufacturer campaign number
- FL918
- Report received
- Potentially affected
- 27,494 vehicles (per NHTSA)
- Component
- Equipment — Other — Labels
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 57.91% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V555000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Thomas Built Buses
Thomas Built Buses Minotour DRW
Thomas Built Buses Minotour SRW
Thomas Built Buses SAF-T-Liner C2
Thomas Built Buses SAF-T-Liner C2 Jouley
Thomas Built Buses SAF-T-Liner EFX
Thomas Built Buses SAF-T-Liner HDX
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V555000.
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V555000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.