How many recalls does the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley have?

NHTSA lists 5 recall campaigns for the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley as of October 16, 2026. Each includes the defect description, safety consequence, and the remedy Thomas Built Buses will perform. New recalls can be issued at any time; this page is refreshed from NHTSA daily.

How do I tell if my 2021 Thomas Built Buses SAF-T-Liner C2 Jouley is affected by a recall?

Enter your 17-character VIN — stamped at the base of the windshield on the driver side and on the door jamb sticker — at nhtsa.gov/recalls. NHTSA's VIN lookup shows whether your specific vehicle has an unrepaired recall; the list on this page covers every campaign for the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley.

Are recall repairs on a 2021 Thomas Built Buses SAF-T-Liner C2 Jouley free?

Usually. Federal law requires Thomas Built Buses to remedy recalls on the 2021 SAF-T-Liner C2 Jouley free of charge at an authorized Thomas Built Buses dealer, regardless of how many owners the vehicle has had or how many miles are on the odometer — unless it was first sold more than 15 years before the recall was issued (5 years for tires).

Does a recall on the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley affect resale value?

An open recall can reduce resale value; a recall that has been repaired (documented in the vehicle history report) generally does not. Before you buy or sell a used 2021 Thomas Built Buses SAF-T-Liner C2 Jouley, check the VIN at nhtsa.gov/recalls to confirm every recall has been remedied.

How many owner complaints are on file for the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley?

No owner complaints have been filed with NHTSA on the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley.

NHTSA vehicle safety data

2021 Thomas Built Buses SAF-T-Liner C2 Jouley Recalls, Ratings & Complaints

The 2021 Thomas Built Buses SAF-T-Liner C2 Jouley has 5 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

EQUIPMENT:OTHER:LABELS

NHTSA #24V555000

Reported July 24, 2024 · Daimler Trucks North America, LLC

Potentially affected: 27,494 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

NHTSA #23V846000

Reported December 14, 2023 · Daimler Trucks North America, LLC

Potentially affected: 701 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

NHTSA #23V669000

Reported October 3, 2023 · Daimler Trucks North America, LLC

Potentially affected: 20,668 vehicles

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V333000

Reported May 9, 2023 · Daimler Trucks North America, LLC

Potentially affected: 23,590 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

NHTSA #22V418000

Reported June 13, 2022 · Daimler Trucks North America, LLC

Potentially affected: 185 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.

Safety consequence

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.

Manufacturer remedy

All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Thomas Built Buses SAF-T-Liner C2 Jouley model years

Check your 2021 Thomas Built Buses SAF-T-Liner C2 Jouley VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built Buses SAF-T-Liner C2 Jouley at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Thomas Built Buses VIN