NHTSA vehicle safety data

2023 Thomas Built Buses SAF-T-Liner C2 Jouley Recalls, Ratings & Complaints

The 2023 Thomas Built Buses SAF-T-Liner C2 Jouley has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2023 Thomas Built Buses SAF-T-Liner C2 Jouley. Recall data is refreshed daily from NHTSA.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

NHTSA #23V846000

Reported December 14, 2023 · Daimler Trucks North America, LLC

Potentially affected: 701 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V333000

Reported May 9, 2023 · Daimler Trucks North America, LLC

Potentially affected: 23,590 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #23V259000

Reported April 7, 2023 · Daimler Trucks North America, LLC

Potentially affected: 48 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

NHTSA #22V418000

Reported June 13, 2022 · Daimler Trucks North America, LLC

Potentially affected: 185 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.

Safety consequence

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.

Manufacturer remedy

All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Thomas Built Buses SAF-T-Liner C2 Jouley model years

Check your 2023 Thomas Built Buses SAF-T-Liner C2 Jouley VIN

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