NHTSA vehicle safety data

2024 Thomas Built Buses SAF-T-Liner C2 Recalls, Ratings & Complaints

The 2024 Thomas Built Buses SAF-T-Liner C2 has 14 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2024 Thomas Built Buses SAF-T-Liner C2. Recall data is refreshed daily from NHTSA.

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

NHTSA #26V522000

Reported August 10, 2026 · Daimler Trucks North America, LLC

Potentially affected: 22,778 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 school buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

Safety consequence

During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.

Manufacturer remedy

Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters were mailed September 22, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1037.

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

NHTSA #26V523000

Reported August 10, 2026 · Daimler Trucks North America, LLC

Potentially affected: 160 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 transit buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

Safety consequence

During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.

Manufacturer remedy

Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters were mailed September 22, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1037.

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

NHTSA #26V228000

Reported April 9, 2026 · Daimler Trucks North America, LLC

Potentially affected: 3,285 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2027 Saf-T-Liner C2 school buses. The vehicle's software may misinterpret contact if the door switch is bumped, deactivating the amber and red warning lights and the stop sign arm.

Safety consequence

Warning lights and a stop sign arm that fail to activate will not warn other drivers the school bus is slowing down, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the amber and red warning light software, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1032.

ELECTRICAL SYSTEM:WIRING

NHTSA #24V569000

Reported August 1, 2024 · Daimler Trucks North America, LLC

Potentially affected: 629 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.

Safety consequence

An overheated ground cable can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

NHTSA #24V478000

Reported June 26, 2024 · Daimler Trucks North America, LLC

Potentially affected: 162 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #24V401000

Reported June 4, 2024 · Daimler Trucks North America, LLC

Potentially affected: 27 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

Safety consequence

Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

Manufacturer remedy

Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

PARKING BRAKE

NHTSA #24V336000

Reported May 14, 2024 · Daimler Trucks North America, LLC

Potentially affected: 398 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-Liner C2 and SAF-T-Liner C2 Jouley school buses. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.

Safety consequence

Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.

Manufacturer remedy

Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V843000

Reported December 13, 2023 · Daimler Trucks North America, LLC

Potentially affected: 321 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

NHTSA #23V669000

Reported October 3, 2023 · Daimler Trucks North America, LLC

Potentially affected: 20,668 vehicles

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

NHTSA #23V670000

Reported October 3, 2023 · Daimler Trucks North America, LLC

Potentially affected: 173 vehicles

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM

NHTSA #23V621000

Reported September 6, 2023 · Daimler Trucks North America, LLC

Potentially affected: 679 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built Buses SAF-T-Liner C2 school buses. The electrical cables for the air conditioning (AC) may not be installed properly, which can allow the electrical connection to overheat.

Safety consequence

An overheated electrical connection increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and tighten the electrical cables, as necessary, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL981.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V333000

Reported May 9, 2023 · Daimler Trucks North America, LLC

Potentially affected: 23,590 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V330000

Reported May 8, 2023 · Daimler Trucks North America, LLC

Potentially affected: 146 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built SAF-T-LINER C2 school buses.  A rear exterior joint may have been manufactured incorrectly, resulting in insufficient joint strength.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL972.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #23V259000

Reported April 7, 2023 · Daimler Trucks North America, LLC

Potentially affected: 48 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Thomas Built Buses SAF-T-Liner C2 model years

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