How many recalls does the 2023 Thomas Built Buses SAF-T-Liner C2 have?

NHTSA lists 12 recall campaigns for the 2023 Thomas Built Buses SAF-T-Liner C2 as of October 16, 2026. Each includes the defect description, safety consequence, and the remedy Thomas Built Buses will perform. New recalls can be issued at any time; this page is refreshed from NHTSA daily.

How do I tell if my 2023 Thomas Built Buses SAF-T-Liner C2 is affected by a recall?

Enter your 17-character VIN — stamped at the base of the windshield on the driver side and on the door jamb sticker — at nhtsa.gov/recalls. NHTSA's VIN lookup shows whether your specific vehicle has an unrepaired recall; the list on this page covers every campaign for the 2023 Thomas Built Buses SAF-T-Liner C2.

Are recall repairs on a 2023 Thomas Built Buses SAF-T-Liner C2 free?

Usually. Federal law requires Thomas Built Buses to remedy recalls on the 2023 SAF-T-Liner C2 free of charge at an authorized Thomas Built Buses dealer, regardless of how many owners the vehicle has had or how many miles are on the odometer — unless it was first sold more than 15 years before the recall was issued (5 years for tires).

Does a recall on the 2023 Thomas Built Buses SAF-T-Liner C2 affect resale value?

An open recall can reduce resale value; a recall that has been repaired (documented in the vehicle history report) generally does not. Before you buy or sell a used 2023 Thomas Built Buses SAF-T-Liner C2, check the VIN at nhtsa.gov/recalls to confirm every recall has been remedied.

How many owner complaints are on file for the 2023 Thomas Built Buses SAF-T-Liner C2?

No owner complaints have been filed with NHTSA on the 2023 Thomas Built Buses SAF-T-Liner C2.

NHTSA vehicle safety data

2023 Thomas Built Buses SAF-T-Liner C2 Recalls, Ratings & Complaints

The 2023 Thomas Built Buses SAF-T-Liner C2 has 12 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2023 Thomas Built Buses SAF-T-Liner C2. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

NHTSA #24V478000

Reported June 26, 2024 · Daimler Trucks North America, LLC

Potentially affected: 162 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

NHTSA #23V669000

Reported October 3, 2023 · Daimler Trucks North America, LLC

Potentially affected: 20,668 vehicles

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

NHTSA #23V670000

Reported October 3, 2023 · Daimler Trucks North America, LLC

Potentially affected: 173 vehicles

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM

NHTSA #23V209000

Reported September 13, 2023 · Daimler Trucks North America, LLC

Potentially affected: 380 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.

Safety consequence

A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Manufacturer remedy

Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY

NHTSA #23V333000

Reported May 9, 2023 · Daimler Trucks North America, LLC

Potentially affected: 23,590 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #23V259000

Reported April 7, 2023 · Daimler Trucks North America, LLC

Potentially affected: 48 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #23V238000

Reported April 4, 2023 · Daimler Trucks North America, LLC

Potentially affected: 306 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA #22V876000

Reported November 23, 2022 · Daimler Trucks North America, LLC

Potentially affected: 151 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER C2 JOULEY school buses. An insufficient connection in the battery pack may cause the battery management system to shut down unexpectedly.

Safety consequence

An unexpected shut down can result in a sudden loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the battery pack, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-960.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

NHTSA #22V553000

Reported July 29, 2022 · Daimler Trucks North America, LLC

Potentially affected: 71 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner HDX and Saf-T-Liner C2 school buses. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Safety consequence

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

NHTSA #22V441000

Reported June 22, 2022 · Daimler Trucks North America, LLC

Potentially affected: 3 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner C2 School Buses. The buses may not have a sufficient number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Manufacturer remedy

Dealers will add the emergency exit windows, as necessary, free of charge. All vehicles have been remedied. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL940.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

NHTSA #22V438000

Reported June 20, 2022 · Daimler Trucks North America, LLC

Potentially affected: 461 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Safety consequence

Manufacturer remedy

Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

NHTSA #22V439000

Reported June 20, 2022 · Daimler Trucks North America, LLC

Potentially affected: 258 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 FCCC S2G and 2023 Thomas Built Buses Saf-T-Liner C2 vehicles equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Safety consequence

Unexpected engine shut down can increase the risk of a crash.

Manufacturer remedy

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Thomas Built Buses SAF-T-Liner C2 model years

Check your 2023 Thomas Built Buses SAF-T-Liner C2 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built Buses SAF-T-Liner C2 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Thomas Built Buses VIN