NHTSA campaign 23V669000 · Manufacturer campaign FL982
Thomas Built Buses Recall 23V-669: Emergency Exit Door May Open Unexpectedly
NHTSA recall 23V669000 (Manufacturer campaign FL982) was reported by Daimler Trucks North America, LLC on October 3, 2023, with 20,668 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thomas Built Buses SAF-T-Liner C2, Thomas Built Buses SAF-T-Liner C2 Joley and Thomas Built Buses SAF-T-Liner C2 Jouley for model years 2019–2024. Owners were notified on December 1, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V669000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V669000 (also written 23V-669 or 23V669)
- Filed by
- Daimler Trucks North America, LLC
- Manufacturer campaign number
- FL982
- Report received
- Potentially affected
- 20,668 vehicles (per NHTSA)
- Component
- Structure — Emergency — Escape/Egress/Exit — Latching/Release System
- Owners notified
Repair completion: 76.19% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V669000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V669000.
Defect description
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Safety consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
Manufacturer remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V669000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.