NHTSA vehicle safety data

2016 Ram Promaster Recalls & Complaints

The 2016 Ram Promaster has 15 NHTSA recall campaigns and 33 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2016 Ram Promaster. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2016 Ram Promaster owner complaints

Owners have filed 33 complaints with NHTSA about the 2016 Ram Promaster, describing incidents dated March 3, 2016 to October 9, 2026.

Most-cited components

Engine 13 complaints
Power Train 8 complaints
Electrical System 7 complaints
Unknown or Other 6 complaints
Exterior Lighting 4 complaints
Service Brakes 3 complaints

Newest complaints

ODI #11770308 · Filed October 10, 2026
Fuel tank where gasket seal is, leaking gas. Seal cannot be replaced, whole tank needs to be replaced. According to mechanic it will take 3 months to get new gas tank. Looking online and according to mechanic - it it a very common problem with this van. It causes risk of fire while waiting for new…
ODI #11757446 · Filed August 17, 2026
The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be…
ODI #11702191 · Filed December 1, 2025
I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel…

Read all 33 complaints

Shifter Cable May Disconnect from Transmission

NHTSA #20V582000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported October 15, 2020 · Prime-Time Specialty Vehicles

Potentially affected: 20 vehicles

Manufacturer campaign W00

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Shifter Cable May Disconnect from Transmission

NHTSA #20V036000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported January 23, 2020 · Chrysler (FCA US LLC)

Potentially affected: 222,207 vehicles

Repair completion: 78.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign W00 · Owners notified May 26, 2020

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine Cooling Fan May Seize and Cause Fire

NHTSA #19V818000 · Equipment — Appliance — Air Conditioner · NHTSA notice

Reported November 15, 2019 · Chrysler (FCA US LLC)

Potentially affected: 99,128 vehicles

Repair completion: 78.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign VB2 · Owners notified July 7, 2020 · Vehicles built April 30, 2015 – November 1, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety consequence

An overheated fan motor increases the risk of a fire.

Manufacturer remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V333000 · Seats · NHTSA notice

Reported April 29, 2019 · New England Wheels

Potentially affected: 544 vehicles

Manufacturer campaign 18E-076 · Owners notified May 27, 2019 · Vehicles built August 1, 2007 – March 29, 2019 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V313000 · Seats · NHTSA notice

Reported April 18, 2019 · Mobility Transportation Services

Potentially affected: 2,080 vehicles

Owners notified May 19, 2020 · Vehicles built October 1, 2014 – November 1, 2018 (per NHTSA)

Defect description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V229000 · Seats · NHTSA notice

Reported March 22, 2019 · TransitWorks

Potentially affected: 776 vehicles

Repair completion: 2.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 19, 2019 · Vehicles built August 23, 2016 – August 23, 2016 (per NHTSA)

Defect description

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V332000 · Seats · NHTSA notice

Reported March 1, 2019 · Prime-Time Specialty Vehicles

Potentially affected: 90 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified November 16, 2018 · Vehicles built January 1, 2016 – July 31, 2018 (per NHTSA)

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T82 · Owners notified February 14, 2018 · Vehicles built August 5, 2013 – July 14, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V786000 · Equipment · NHTSA notice

Reported December 8, 2017 · Midwest Automotive Designs, LLC

Potentially affected: 550 vehicles

Repair completion: 2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 11, 2017 · Vehicles built August 1, 2016 – October 31, 2017 (per NHTSA)

Defect description

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improper Air Bag Information/FMVSS 208

NHTSA #17V273000 · Equipment — Other — Labels · NHTSA notice

Reported April 25, 2017 · Chrysler (FCA US LLC)

Potentially affected: 113,896 vehicles

Repair completion: 99.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T24 · Owners notified June 14, 2017 · Vehicles built July 1, 2013 – April 24, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Power from Transmission Pump Failure

NHTSA #16V461000 · Power Train — Automatic Transmission · NHTSA notice

Reported June 24, 2016 · Chrysler (FCA US LLC)

Potentially affected: 26,298 vehicles

Repair completion: 85.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S44 · Owners notified August 18, 2016 · Vehicles built August 15, 2015 – April 15, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Safety consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16E039000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 2,291 vehicles

Repair completion: 49.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S29 · Owners notified June 20, 2016

Defect description

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16V253000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 6,422 vehicles

Repair completion: 73.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S22 · Owners notified June 20, 2016 · Vehicles built July 24, 2015 – February 15, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Water Intrusion of the Communication Connector

NHTSA #16V202000 · Power Train — Automatic Transmission — Control Module (TCM/PCM/TECM) · NHTSA notice

Reported April 11, 2016 · Chrysler (FCA US LLC)

Potentially affected: 23,930 vehicles

Repair completion: 84.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S24 · Owners notified June 3, 2016 · Vehicles built September 26, 2014 – March 5, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Safety consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ESC may not Reset on Restart/FMVSS 126

NHTSA #16V076000 · Electronic Stability Control (ESC) · NHTSA notice

Reported February 10, 2016 · Chrysler (FCA US LLC)

Potentially affected: 57 vehicles

Repair completion: 96.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S04 · Owners notified March 1, 2016 · Vehicles built October 21, 2015 – December 17, 2015 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Safety consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Manufacturer remedy

FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2016 Ram Promaster VAN 2WD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

33 owner complaints have been filed with NHTSA for the 2016 Ram Promaster.

Fuel/Propulsion System

ODI #11770308

Incident: October 9, 2026 · Filed: October 10, 2026

Fuel tank where gasket seal is, leaking gas. Seal cannot be replaced, whole tank needs to be replaced. According to mechanic it will take 3 months to get new gas tank. Looking online and according to mechanic - it it a very common problem with this van. It causes risk of fire while waiting for new gas tank.

Visibility

ODI #11757446

Incident: June 30, 2026 · Filed: August 17, 2026

The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 44,000.

Engine

ODI #11702191

Incident: October 1, 2025 · Filed: December 1, 2025

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.

Unknown or Other

ODI #11686287

Incident: November 30, 2021 · Filed: September 10, 2025

The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.

Electrical System; Engine

ODI #11671916

Incident: July 7, 2025 · Filed: July 8, 2025

The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.

Unknown or Other

ODI #11639139

Incident: December 6, 2024 · Filed: January 28, 2025

The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission. If it weren't for the recall, the transmission would have been fine. I first noticed there was a problem when it wouldn't allow me to shift gears. When the dealership fixed the items listed on the recall, they stated that the transmission wasn't a part of the recall so they weren't going to do anything about it.

Steering; Electrical System; Vehicle Speed Control

ODI #11623152

Incident: November 1, 2024 · Filed: November 1, 2024

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

Service Brakes

ODI #11563536

Incident: January 4, 2024 · Filed: January 4, 2024

Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.

Power Train

ODI #11547079

Incident: September 14, 2023 · Filed: September 28, 2023

We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.

Exterior Lighting

ODI #11543731

Incident: September 1, 2023 · Filed: September 10, 2023

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.

Other Ram Promaster model years

Check your 2016 Ram Promaster VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram Promaster at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ram VIN