NHTSA campaign 20V036000 · Manufacturer campaign W00
Ram Recall 20V-036: Shifter Cable May Disconnect from Transmission
NHTSA recall 20V036000 (Manufacturer campaign W00) was reported by Chrysler (FCA US LLC) on January 23, 2020, with 222,207 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram Promaster for model years 2014–2019. Owners were notified on May 26, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V036000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ram VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V036000 (also written 20V-036 or 20V036)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- W00
- Report received
- Potentially affected
- 222,207 vehicles (per NHTSA)
- Component
- Power Train — Automatic Transmission — Lever and Linkage — Column Shift
- Owners notified
Repair completion: 78.66% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V036000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V036000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Safety consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V036000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.