NHTSA vehicle safety data

2018 Ram Promaster Recalls & Complaints

The 2018 Ram Promaster has 10 NHTSA recall campaigns and 38 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2018 Ram Promaster. Recall data is refreshed daily from NHTSA.

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2018 Ram Promaster owner complaints

Owners have filed 38 complaints with NHTSA about the 2018 Ram Promaster, describing incidents dated May 15, 2018 to September 18, 2026.

Most-cited components

Engine 12 complaints
Electrical System 11 complaints
Power Train 7 complaints
Unknown or Other 7 complaints
Visibility/Wiper 4 complaints
Service Brakes 3 complaints

Of the 38 complaints on file, 4 report a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11765793 · Filed September 21, 2026
Gas tank connection from fill tube to gas tank has a bust on plastic gasket. Leaks gas near the muffler. No replacement part, only option is a new $1,300 gas tank that is back ordered probably due to this issue. I have two vehicles of the same year that are doing the same thing.
ODI #11733867 · Filed April 26, 2026
My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for…
ODI #11725166 · Filed March 18, 2026
My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that…

Read all 38 complaints

Radiator Fan Electrical Circuit May Overheat

NHTSA #25V720000 · Engine and Engine Cooling — Cooling System — Radiator Assembly · NHTSA notice

Reported October 23, 2025 · Chrysler (FCA US, LLC)

Potentially affected: 300,691 vehicles

Repair completion: 34.69% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 67C, B3C, C9C · Owners notified December 11, 2025 · Vehicles built starting July 20, 2017 (per NHTSA)

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Safety consequence

Electrical circuits that overheat increase the risk of a fire.

Manufacturer remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Shifter Cable May Disconnect from Transmission

NHTSA #20V582000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported October 15, 2020 · Prime-Time Specialty Vehicles

Potentially affected: 20 vehicles

Manufacturer campaign W00

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Shifter Cable May Disconnect from Transmission

NHTSA #20V036000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported January 23, 2020 · Chrysler (FCA US LLC)

Potentially affected: 222,207 vehicles

Repair completion: 78.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign W00 · Owners notified May 26, 2020

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine Cooling Fan May Seize and Cause Fire

NHTSA #19V818000 · Equipment — Appliance — Air Conditioner · NHTSA notice

Reported November 15, 2019 · Chrysler (FCA US LLC)

Potentially affected: 99,128 vehicles

Repair completion: 78.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign VB2 · Owners notified July 7, 2020 · Vehicles built April 30, 2015 – November 1, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety consequence

An overheated fan motor increases the risk of a fire.

Manufacturer remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Back Up Camera Display Image may be Reversed

NHTSA #19V428000 · Equipment · NHTSA notice

Reported June 11, 2019 · Unicell Body Company Inc.

Potentially affected: 325 vehicles

Repair completion: 12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 9, 2019 · Vehicles built May 17, 2018 – May 17, 2018 (per NHTSA)

Defect description

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Safety consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V333000 · Seats · NHTSA notice

Reported April 29, 2019 · New England Wheels

Potentially affected: 544 vehicles

Manufacturer campaign 18E-076 · Owners notified May 27, 2019 · Vehicles built August 1, 2007 – March 29, 2019 (per NHTSA)

Defect description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V313000 · Seats · NHTSA notice

Reported April 18, 2019 · Mobility Transportation Services

Potentially affected: 2,080 vehicles

Owners notified May 19, 2020 · Vehicles built October 1, 2014 – November 1, 2018 (per NHTSA)

Defect description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Back may not Stay Upright

NHTSA #19V332000 · Seats · NHTSA notice

Reported March 1, 2019 · Prime-Time Specialty Vehicles

Potentially affected: 90 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified November 16, 2018 · Vehicles built January 1, 2016 – July 31, 2018 (per NHTSA)

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Voltage Regulator may Fail and Cause Stall

NHTSA #18V524000 · Electrical System — Wiring — Front Underhood · NHTSA notice

Reported August 9, 2018 · Chrysler (FCA US LLC)

Potentially affected: 12,779 vehicles

Repair completion: 77.48% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign U87 · Owners notified October 2, 2018 · Vehicles built August 31, 2017 – December 11, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety consequence

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Impact Sensor Housing may Fracture

NHTSA #17V712000 · Air Bags — Side/Window · NHTSA notice

Reported November 14, 2017 · Chrysler (FCA US LLC)

Potentially affected: 3,514 vehicles

Repair completion: 93.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T64 · Owners notified January 11, 2018 · Vehicles built July 24, 2017 – August 23, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

Safety consequence

A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2018 Ram Promaster. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

38 owner complaints have been filed with NHTSA for the 2018 Ram Promaster.

Fuel/Propulsion System

ODI #11765793

Incident: September 18, 2026 · Filed: September 21, 2026

Gas tank connection from fill tube to gas tank has a bust on plastic gasket. Leaks gas near the muffler. No replacement part, only option is a new $1,300 gas tank that is back ordered probably due to this issue. I have two vehicles of the same year that are doing the same thing.

Electrical System; Unknown or Other; Engine

ODI #11733867

Incident: March 19, 2026 · Filed: April 26, 2026

My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for repair. At this time, I have not experienced an obvious operating failure with the vehicle itself. However, the open safety recall remains unresolved, and because no remedy exists yet, the recall cannot be completed. This is my sole work vehicle, and the unresolved recall is preventing lawful completion of the import/registration process in Canada and preventing me from using the vehicle for work. The problem has been confirmed by the manufacturer and an authorized dealer as an open recall with no available remedy at this time. I am reporting that the manufacturer has failed to provide a timely remedy for this safety recall.

Steering

ODI #11725166

Incident: March 16, 2026 · Filed: March 18, 2026

My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled before someone get seriously hurt.

Engine and Engine Cooling

ODI #11719341

Incident: August 20, 2025 · Filed: February 20, 2026

The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an AAA location and was informed to tow the vehicle to a dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the low-speed radiator cooling fan failed to engage as designed, causing the engine to overheat. Due to the overheating, the engine became warped, causing a coolant leak into the cylinder, and causing escaped gases to enter the cooling system. The contact was informed that the engine and radiator cooling fan assembly needs to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to an independent mechanic, who replaced the engine and radiator cooling fan assembly. The manufacturer was made aware of the failure. The failure mileage was approximately 32,584.

Tires

ODI #11715204

Incident: October 14, 2025 · Filed: February 3, 2026

See attached document for complaint.

Service Brakes

ODI #11685292

Incident: August 31, 2025 · Filed: September 5, 2025

The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is off—but it is not. No indication no warning.. Tire spun and van drove fine until the breaks failed. 100 miles down the road, my rear calipers were glowing red, which caused my rear parking brake to catastrophically fail, causing the rear tire to seize and almost leading to a wreck. Luckily, I had plenty of water on board to put out the rotor fire.

Engine

ODI #11674560

Incident: July 8, 2025 · Filed: July 18, 2025

Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris as seen in recall 44A for 2019-2021 vehicles. I respectfully request that the Office of Defects Investigation consider reviewing this complaint and evaluating whether the scope of the recall should be expanded to include my vehicle. Thank you for your attention to this matter. Please let me know if any additional information or documentation would be helpful.

Power Train

ODI #11646886

Incident: March 6, 2025 · Filed: March 6, 2025

I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder and shut the truck off. I waited and restarted the truck but the truck did not have any movement in any gear. I had to get it Towed to a local shop.

Electrical System

ODI #11622586

Incident: October 23, 2024 · Filed: October 29, 2024

The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition warning harness needed to be replaced. The vehicle was repaired. The contact researched and found an undisclosed NHTSA recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 96,500.

Electronic Stability Control (ESC); Engine; Power Train

ODI #11619797

Incident: October 7, 2024 · Filed: October 15, 2024

The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Other Ram Promaster model years

Check your 2018 Ram Promaster VIN

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