NHTSA campaign 17V712000 · Manufacturer campaign T64
Ram Recall 17V-712: Impact Sensor Housing may Fracture
NHTSA recall 17V712000 (Manufacturer campaign T64) was reported by Chrysler (FCA US LLC) on November 14, 2017, with 3,514 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram Promaster for the 2018 model year. Owners were notified on January 11, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V712000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ram VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V712000 (also written 17V-712 or 17V712)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- T64
- Report received
- Potentially affected
- 3,514 vehicles (per NHTSA)
- Component
- Air Bags — Side/Window
- Owners notified
Repair completion: 93.58% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V712000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ram
Ram Promaster
- 2018 · Vehicles built July 24, 2017 – August 23, 2017 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V712000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Safety consequence
A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V712000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.