NHTSA campaign 17V273000 · Manufacturer campaign T24

Ram Recall 17V-273: Improper Air Bag Information/FMVSS 208

NHTSA recall 17V273000 (Manufacturer campaign T24) was reported by Chrysler (FCA US LLC) on April 25, 2017, with 113,896 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram Promaster for model years 2014–2017. Owners were notified on June 14, 2017, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V273000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Ram VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
17V273000 (also written 17V-273 or 17V273)
Filed by
Chrysler (FCA US LLC)
Manufacturer campaign number
T24
Report received
Potentially affected
113,896 vehicles (per NHTSA)
Component
Equipment — Other — Labels
Owners notified
Safety standard
FMVSS 208

Repair completion: 99.79% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 17V273000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ram

  • Ram Promaster

    • 2014, 2015, 2016, 2017 · Vehicles built July 1, 2013 – April 24, 2017 (per NHTSA)
All Ram recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 17V273000.

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 17V273000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.