NHTSA campaign 16V202000 · Manufacturer campaign S24
Ram Recall 16V-202: Water Intrusion of the Communication Connector
NHTSA recall 16V202000 (Manufacturer campaign S24) was reported by Chrysler (FCA US LLC) on April 11, 2016, with 23,930 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram Promaster for model years 2015–2016. Owners were notified on June 3, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V202000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ram VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V202000 (also written 16V-202 or 16V202)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- S24
- Report received
- Potentially affected
- 23,930 vehicles (per NHTSA)
- Component
- Power Train — Automatic Transmission — Control Module (TCM/PCM/TECM)
- Owners notified
Repair completion: 84.51% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V202000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ram
All Ram recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 16V202000.
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Safety consequence
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V202000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.