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NHTSA vehicle safety data

2015 Kia Soul EV Recalls & Complaints

The 2015 Kia Soul EV has 4 NHTSA recall campaigns and 6 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.

NHTSA recall and complaint data for the 2015 Kia Soul EV. Recall data is refreshed daily from NHTSA.

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2015 Kia Soul EV owner complaints

Owners have filed 6 complaints with NHTSA about the 2015 Kia Soul EV, describing incidents dated April 10, 2017 to September 1, 2023.

Most-cited components

  • Power Train 2 complaints
  • Electrical System 1 complaint
  • Engine 1 complaint
  • Service Brakes 1 complaint
  • Unknown or Other 1 complaint
  • Vehicle Speed Control 1 complaint

Of the 6 complaints on file, 2 report a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11574931 · Filed

    The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp…

  • ODI #11164351 · Filed

    I WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN. THE ONLY WAY IT STOP IS WHEN THE CAR HIT THE FAT…

  • ODI #11089999 · Filed

    OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA…

Read all 6 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Kia Soul EV in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Unintended Movement Due to Damaged Park Mechanism

NHTSA #23V724000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice

Reported October 26, 2023 · Kia America, Inc.

Potentially affected: 6,262 vehicles

Repair completion: 62.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC287 · Owners notified December 21, 2023 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Safety consequence

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High-Voltage Battery Pack May Short-Circuit

NHTSA #23V218000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported March 29, 2023 · Kia America, Inc.

Potentially affected: 2,689 vehicles

Repair completion: 79.14% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC267 · Owners notified August 18, 2023

Defect description

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Safety consequence

A battery electrical short-circuit increases the risk of a fire.

Manufacturer remedy

Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unintended Movement Due to Damaged Park Mechanism

NHTSA #20V389000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice

Reported July 2, 2020 · Kia Motors America

Potentially affected: 3,714 vehicles

Repair completion: 71.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC191 · Owners notified August 7, 2020

Defect description

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Safety consequence

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering Gear May Separate

NHTSA #17V608000 · Steering · NHTSA notice

Reported September 29, 2017 · Kia Motors America

Potentially affected: 342,381 vehicles

Repair completion: 66.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC155 · Owners notified November 16, 2017 · Vehicles built July 21, 2013 – September 30, 2015 (per NHTSA)

Defect description

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Safety consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Kia Soul EV model years

Check your 2015 Kia Soul EV VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Soul EV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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