NHTSA vehicle safety data

2014 Kia Soul EV Recalls & Complaints

The 2014 Kia Soul EV has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.

NHTSA recall and complaint data for the 2014 Kia Soul EV. Recall data is refreshed daily from NHTSA.

2014 Kia Soul EV owner complaints

Owners have filed 2 complaints with NHTSA about the 2014 Kia Soul EV, describing incidents dated May 20, 2017 to December 27, 2018.

Most-cited components

Air Bags 1 complaint
Engine 1 complaint

Of the 2 complaints on file, 1 reports a crash; across both complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11163905 · Filed December 29, 2018
"TAKATA RECALL " I HAD A REAR END ACCIDENT AND THE AIRBAGS DID NOT DEPLOY WHEN THE REAR END ACCIDENT OCCURRED ON THE HIGHWAY I WAS HIT FROM THE REAR AND THE AIRBAGS DID NOT DEPLOY I WAS MOVING VERY SLOWLY AT 45 MI PER HOUR I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED THE POLICE HAVE PHOTOS
ODI #11097099 · Filed May 21, 2018
MY FOUR YEAR OLD SON AND I WHERE DRIVING DOWN THE ROAD AND OUT OF NOWHERE IT STARTS SHAKING, SMOKING, AND OIL STARTS SPEWING. I PULLED OVER AND CALLED A TOW TRUCK. WAS TOLD MY ENGINE EXPLODED. CALLED KIA AND THEY WILL DO NOTHING. I AM 1800 MILES OVER MY 100,000 MILE WARRANTY AND HAVE DONE EVERY…

Read all 2 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Kia Soul EV in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE19-004: Non-crash Vehicle Fires
Closed December 22, 2021
- Recall 20V-088
- Recall 20V-100
- Recall 20V-101
- Recall 20V-518
- Recall 20V-519
- Recall 20V-750
- and 2 more on the investigation page
Defect Petition DP18-003: Non-crash Vehicle Fires
Closed May 10, 2019

Open and recently closed NHTSA defect investigations

Steering Gear May Separate

NHTSA #17V608000 · Steering · NHTSA notice

Reported September 29, 2017 · Kia Motors America

Potentially affected: 342,381 vehicles

Repair completion: 66.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC155 · Owners notified November 16, 2017 · Vehicles built July 21, 2013 – September 30, 2015 (per NHTSA)

Defect description

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Safety consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Kia Soul EV. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2014 Kia Soul EV.

Air Bags

ODI #11163905

Crash 2 injuries

Incident: December 27, 2018 · Filed: December 29, 2018

"TAKATA RECALL " I HAD A REAR END ACCIDENT AND THE AIRBAGS DID NOT DEPLOY WHEN THE REAR END ACCIDENT OCCURRED ON THE HIGHWAY I WAS HIT FROM THE REAR AND THE AIRBAGS DID NOT DEPLOY I WAS MOVING VERY SLOWLY AT 45 MI PER HOUR I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED THE POLICE HAVE PHOTOS

Engine

ODI #11097099

Incident: May 20, 2017 · Filed: May 21, 2018

MY FOUR YEAR OLD SON AND I WHERE DRIVING DOWN THE ROAD AND OUT OF NOWHERE IT STARTS SHAKING, SMOKING, AND OIL STARTS SPEWING. I PULLED OVER AND CALLED A TOW TRUCK. WAS TOLD MY ENGINE EXPLODED. CALLED KIA AND THEY WILL DO NOTHING. I AM 1800 MILES OVER MY 100,000 MILE WARRANTY AND HAVE DONE EVERY MAINTENANCE REQUIRED. I STILL OWE ON THIS CAR AND EVEN THOUGH KIA HAS RECALLS ON SORENTOS AND OPTIMAS FOR THIS, THEY ARE NOT DOING ANYTHING.

Other Kia Soul EV model years

Check your 2014 Kia Soul EV VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Soul EV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Kia VIN