NHTSA campaign 23V218000 · Kia campaign SC267
Kia Recall 23V-218: High-Voltage Battery Pack May Short-Circuit
NHTSA recall 23V218000 (Kia campaign SC267) was reported by Kia America, Inc. on March 29, 2023, with 2,689 vehicles potentially affected (per NHTSA). NHTSA's record lists the Kia Soul EV for model years 2015–2019. Owners were notified on August 18, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V218000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Kia VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V218000 (also written 23V-218 or 23V218)
- Filed by
- Kia America, Inc.
- Kia campaign number
- SC267
- Report received
- Potentially affected
- 2,689 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System — Traction Battery
- Owners notified
Repair completion: 79.14% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V218000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V218000.
Defect description
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Safety consequence
A battery electrical short-circuit increases the risk of a fire.
Manufacturer remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V218000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.