NHTSA campaign 20V389000 · Kia campaign SC191

Kia Recall 20V-389: Unintended Movement Due to Damaged Park Mechanism

NHTSA recall 20V389000 (Kia campaign SC191) was reported by Kia Motors America on July 2, 2020, with 3,714 vehicles potentially affected (per NHTSA). NHTSA's record lists the Kia Soul EV for model years 2015–2016. Owners were notified on August 7, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V389000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Kia VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 20V389000 (also written 20V-389 or 20V389)
Filed by: Kia Motors America
Kia campaign number: SC191
Report received: July 2, 2020
Potentially affected: 3,714 vehicles (per NHTSA)
Component: Power Train — Automatic Transmission — Gear Position Indication (PRNDL)
Owners notified: August 7, 2020

Repair completion: 71.94% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V389000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Kia

Kia Soul EV
- 2015, 2016

All Kia recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V389000.

Defect description

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Safety consequence

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V389000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.