2023 Jeep Grand Cherokee L Recalls, Ratings & Complaints

Incident: October 20, 2026 · Filed: October 26, 2026

I brought my vehicle in to be service for a "service 4WD" light on 8/31/26. While there, I was told there was an open recall on the airbag system. I agreed to get the recall completed. Now, my vehicle is dispaying the airbag light, my SOS system says it is not working, and my odometer is flashing. I brought the vehicle back to the same dealership to address these issuse, and they told me that I needed to have the airbag module replaced, which would cost $709.90. They gave me error codes B2204-87, U0154-00, U0452-86, and B00A0-81. I asked if this is related to the recall I recently had performed, and they said "there was a recall the door airbag pressure sensor software update that was already performed, but that is different from what the car needs now, but it is the same system." I escelated it to the service manager, who told me he would reach out to Stellantis to see about a goodwill repair. I asked him how he believes this issue could have happened, and he said, in simple terms, that the sensor is like a lightbulb, and sometimes just goes out. I asked him if it was possible that the sensor could've gone bad after the recall was performed, and he said no, the lights would have come on right away. The dealership called me back and said the repair was misquoted, and now was almost $1,000. The goodwill repair they came up with would cover half of the cost, and I would still be responsible for a $200 diagnostic fee, so I would still be paying almost $700. My vehicle had just over 59,000 miles on it and it is currently unsafe to drive because the safety system is completely disabled. Since this is a un-remedied federal safety recall issue just under the 60,000 mile mark, I am requesting that Stellantis provide 100% goodwill coverage for the parts, labor, and diagnostic fees.

Incident: October 8, 2026 · Filed: October 8, 2026

I had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has. i have pictures. i have asked for a rental car but the dealership says no that it is safe to drive and I asked them to sign a pwpwer saying it was saft to drive and they would take the responsibily if something happened and they said no. They told me to call Stellantis and they called the dealership and told them it was safe to drive but I do not feel safe. So they did not give me a rental and I have asked for a Senior Rep to call me back so I am wating for them to call me back but I know they will say the same thing. This has happened and this is the 3rd recall for the same thing and this recall the parts are not availavble and no one can guarentee me that it will not happen again before the parts are available. the car is sitting at the dealership now

Incident: September 25, 2026 · Filed: October 1, 2026

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving, the A/C blew alternately through the vents directed toward the contact and through the defrost vents. The contact stated that the A/C failed to blow air through both vents simultaneously, and the air was unintentionally hot or cold. The contact stated that there was an abnormal odor during the failure. Additionally, the heated seat was intermittently inoperable. The dealer was notified of the failure by phone, but the contact declined to pay for a diagnostic test. The vehicle was taken to an independent mechanic and was diagnosed with A/C compressor failure. The contact associated the failure with NHTSA Campaign Number: 25V430000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure by phone and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,600.

Incident: September 24, 2026 · Filed: September 28, 2026

Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. Issue is still on going, climate control, including front and rear defrosters are non-functional. Odometer is flashing, climate control on the touch screen says 'Climate off'. This is the 5th repair attempt for this vehicle.

Incident: September 24, 2026 · Filed: September 24, 2026

The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Incident: September 3, 2026 · Filed: September 11, 2026

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passenger’s side rear coil spring and both isolators were lying on the ground. The vehicle was jacked up, and the passenger’s side rear wheel was removed. The vehicle was then towed to a dealer where it was diagnosed with damage to the coil spring. The contact was informed that the passenger’s side rear coil spring needed to be replaced. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 90,000.

Incident: September 10, 2026 · Filed: September 10, 2026

I live in Unalaska/Dutch Harbor, Alaska, where there are no authorized Jeep/Chrysler/RAM dealerships. The manufacturer requires me to ship the vehicle to Anchorage at my own cost, which is not possible. They refuse to authorize a local repair or send a technician. Because of this, I cannot complete multiple open recalls, including 01D (NHTSA 26V-328). I am requesting that this be classified as “Unable to Remedy Due to Manufacturer Limitations.”

Incident: May 20, 2022 · Filed: September 10, 2026

The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 7805), which has experienced two separate rear coil-spring detachments—one while driving and another while parked in our driveway last month. Between our two vehicles, we have experienced three separate coil-spring detachments. We are very concerned that the repeated recalls and repairs have not resolved this safety issue and no longer feel confident that these vehicles are safe to drive.

Incident: August 16, 2026 · Filed: September 10, 2026

The rear coil spring has detached from this 2023 Jeep Grand Cherokee L twice. The first time, the coil detached while we were driving more than a year ago. The second time, the coil detached while the vehicle was parked in our driveway last month. This is especially concerning because this vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 1431), and its rear coil spring also detached while we were driving. Between our two vehicles, we have experienced three separate coil-spring detachments. We are very concerned that the repeated recalls and repairs have not resolved this safety issue and no longer feel confident that these vehicles are safe to drive.

Incident: January 1, 2024 · Filed: September 10, 2026

The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V051000 (Suspension). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was taken to the dealer as a scheduled appointment, but upon arrival, the contact was informed that parts were not available for NHTSA Campaign Number: 26V562000 (Suspension); because the recall was being revised. The dealer referred the contact to the manufacturer for assistance. The manufacturer Stellantis, was called but hung up the phone.