2022 Jeep Grand Cherokee L Recalls, Ratings & Complaints

Incident: September 29, 2026 · Filed: October 29, 2026

I own a 2022 Jeep Grand Cherokee L. My vehicle was previously repaired under FCA Safety Recall 64A / NHTSA Recall 23V-413 for the rear coil springs on July 14, 2023, at approximately 32,792 miles. The vehicle is now affected by another rear coil spring safety recall, FCA Campaign 89D. This recall involves the same safety concern involving rear coil springs potentially being improperly installed and detaching from the vehicle while driving. I brought the vehicle to Billion Motors in Sioux Falls, South Dakota, on September 29, 2026, at approximately 130,321 miles because I was experiencing loud clunking, shaking, and severe vibration. The dealership documented: “PER STELLANTIS, REMEDY IS NOT CURRENTLY AVAILABLE. FCA US WILL CONTACT BY MAIL WHEN REMEDY IS AVAILABLE.” I am extremely concerned because this vehicle already received the previous recall repair for this same rear coil spring issue, and I am now being told that the vehicle is again affected and there is currently no remedy available. A rear coil spring detaching while driving could create a road hazard and increase the risk of a crash. I am continuing to experience suspension-related symptoms while there is no available repair. I have contacted FCA/Stellantis regarding this issue and requested assistance, including review for repurchase of the vehicle. I am filing this complaint so NHTSA is aware that my vehicle received the prior recall repair, is now affected by another recall involving the same safety condition, is experiencing symptoms, and currently has no available remedy. I have also filed a consumer complaint with the South Dakota Attorney General’s Office/Division of Consumer Protection, which has forwarded my complaint to FCA US LLC and requested a response from the manufacturer.

Incident: October 29, 2026 · Filed: October 29, 2026

I am filing this complaint regarding my Jeep Grand Cherokee L and Safety Recall 89D, involving the rear coil springs. My husband and I purchased this vehicle on August 10, 2025. We have two young children, ages 3 and 1, and purchased this SUV because we wanted a safe, reliable vehicle for our family. I recently received a recall notice informing me that the rear coil springs may not have been installed correctly and could detach while driving, increasing the risk of a crash. The notice also states that there is currently no repair available. Although my vehicle has not experienced a confirmed suspension failure, I am extremely concerned about what could happen if it does. What if a spring detaches while I am driving with my children? What if it causes an accident that seriously injures or kills someone? I understand that recalls happen, but I do not understand how families are expected to continue using these vehicles without a repair or clear guidance about the risks. I am requesting that NHTSA review the handling of this recall, the lack of an available remedy, and whether Jeep should be required to provide additional safety guidance or interim protections for affected owners. My family relies on this vehicle for daily transportation. I should not have to wait for an accident or injury before these concerns are addressed.

Incident: October 9, 2026 · Filed: October 9, 2026

The radio has been replaced 3 times by the jeep dealer. The issue is over the air updates of the uconnect radio system fail and put the radio in Italian language disable foward collision safety features and other car features that I paid for need to also be enabled by the dealer that the dealer can only activate due to Stella’s firewall issue that prevents people to work on their own cars and require the dealership software to fix. The radio replacement does not fix issue even though they replace 3 times. They don’t actually have a fix and they are just putting band-aid on the problem. The update they send to the radio over the air corrupts the cars options.

Incident: October 6, 2026 · Filed: October 6, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was unavailable. The dealer was contacted by phone, and the contact was informed that the parts were unavailable. The manufacturer was contacted by phone.

Incident: September 9, 2026 · Filed: September 30, 2026

I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicle’s suspension. The vehicle does not drive normally, and I am concerned that the condition may be related to the component addressed by recall 89D. I have contacted both the dealership and the manufacturer’s recall/customer assistance department multiple times seeking to have the vehicle properly diagnosed and to determine whether it is safe to operate while the recall remedy remains unavailable. Initially, I was advised that I could take the vehicle to a Jeep dealership to have the condition diagnosed and that the recall department could provide rental assistance because the vehicle was not driving normally. I subsequently received different information stating that rental expenses could only potentially be reimbursed if the vehicle was taken to a Jeep dealership for an alternative repair while waiting for the recall remedy. I am concerned because I have received inconsistent information regarding: 1. Whether the vehicle can or should be driven while experiencing the reported condition; 2. Whether the dealership will diagnose the vehicle to determine whether the current condition is related to recall 89D; 3. What interim repair or inspection is appropriate while the official recall remedy is unavailable; 4. Whether transportation or rental assistance is available while the safety concern is being investigated; and 5. What expenses, if any, will be reimbursed if an alternative repair is necessary before the recall remedy becomes available. I understand that an official recall remedy may not yet be available. My concern is not simply that the recall repair cannot currently be completed. My concern is that the vehicle is actively exhibiting abnormal behavior involving a system that is the subject of a safety recal

Incident: September 28, 2026 · Filed: September 28, 2026

Pedestrian Alert/Forward Collision light warning always on after over the air update. Manufacturer removed option in settings to disable this feature and warning light has been on since this over the air update. Dealer has attempted repair however fix only works for a few weeks and then reverts. Over the air update also disabled paddle shifters, caused language on vehicle to switch to italian, and changed units of measure for speed and tire pressure. This is a blatant safety issue as it is not apparent to driver that speed settings have changed. The inoperable forward Collision system risks the public and passengers safety. The fix provided by manufacturer is temporary and does not resolve the issue.

Incident: September 16, 2026 · Filed: September 16, 2026

Car is rocking and popping in rear only. Jeep requests I drive car to dealership and pay for diagnostic of vehicle although displaying all signs of recall.

Incident: October 14, 2025 · Filed: September 10, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, another vehicle struck the rear of the vehicle at approximately 70 MPH. The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash. The contact reported neck whiplash, cervical and lumbar neuropathy, sciatica, herniated discs at L4-L5, drop foot, several contusions, rib injuries from the seatbelt, and injuries to the left hand, thumb, and wrist after the contact's daughter's hand was forced into the dashboard. The contact also received 14 stitches near the left eye and was placed in a wheelchair. The contact stated that surgery was recommended for his neck and lower back and that he and his daughter received physical therapy and chiropractic treatment. Following the crash, the contact also experienced additional vehicle issues, including the rearview camera that was intermittently darkened, an auxiliary battery that was not functioning, and an abnormal smell resembling gear oil and electrical burning. The vehicle was taken to a dealer and the vehicle was diagnosed however, the diagnosis was unknown. The failure mileage was approximately 39,800.

Incident: July 13, 2026 · Filed: September 9, 2026

Hard shifting occurred. Then service 4WD light came on dash. After an oil change, the light went away, but the hard shifting is still there. An independent dealer replaced my transfer case as well as completed an update to the transmission. The hard shifting came back even worse, with almost every gear. Took to a Dodge/Ram/Jeep dealership who completed a TSB 21-015-23. Their next recommendation is to replace the valve body and if that doesn’t fix it, then replace the transmission. They stated this recommendation came directly from Stillentis. Since this is a known issue from Stillantis, they should be issuing a recall immediately. Failure of the transmission can cause sudden power loss, unpredictable acceleration, stalling, and fire hazards. These things can in turn cause accidents and safety hazards.

Incident: August 13, 2026 · Filed: August 15, 2026

Passenger seat lumbar air bag randomly over inflates and doesn't deflate to the point where the seat in not usable. This caused pieces in the rear of the passenger seat to bow out and push the plastic cover off, touching rear seat which holds a car seat for a 2 year old. This puts the passenger and rear seat passenger at risk along with possibly all passengers. This has been brought to a Jeep dealership and they left it inflated for now. They gave an invoice for 2 parts, the module and back cover. I was told it shouldn't inflate more and when I asked, was told it probably won't explode but I may want to move the car seat over.