NHTSA vehicle safety data

2020 Ford F-550 SD Recalls & Complaints

The 2020 Ford F-550 SD has 8 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2020 Ford F-550 SD. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2020 Ford F-550 SD owner complaints

Owners have filed 4 complaints with NHTSA about the 2020 Ford F-550 SD, describing incidents dated December 6, 2024 to April 28, 2026.

Most-cited components

Fuel/Propulsion System 3 complaints
Power Train 2 complaints
Unknown or Other 1 complaint

Of the 4 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11746467 · Filed June 25, 2026
High pressure fuel pump failed damaging/ contaminating fuel system
ODI #11662437 · Filed May 21, 2025
Low on fluid And Transmission
ODI #11659047 · Filed May 5, 2025
Attempting registration renewal on 01/30/2025, and DMV has rejected, but cashed our check for registration renewal. Upon research of FORD Recall Available to Remedy, the SOFTWARE is NOT Available to Remedy since January 1st, 2025. How do we handle not being able to remedy FORD MANUFACTURER RECALL…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Ford F-550 SD in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE24-014: Sogefi Secondary Diesel Fuel Filter Leak
Open since May 9, 2024
Recall Query RQ21-002: Rearview Camera FMVSS 111 Noncompliance
Open since August 3, 2021

Open and recently closed NHTSA defect investigations

High Pressure Fuel Pump May Fail

NHTSA #26V158000 · Fuel System, Diesel — Delivery — Fuel Pump · NHTSA notice

Reported March 17, 2026 · Ford Motor Company

Potentially affected: 9,839 vehicles

Repair completion: 49.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 26S17 · Owners notified April 7, 2026 · Vehicles built starting August 13, 2019 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Safety consequence

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

High Pressure Fuel Pump May Fail

NHTSA #24V957000 · Fuel System, Diesel — Delivery — Fuel Pump · NHTSA notice

Reported December 20, 2024 · Ford Motor Company

Potentially affected: 295,449 vehicles

Repair completion: 28.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 24S78 · Owners notified January 23, 2026

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Safety consequence

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Head Restraint Instructions Missing/FMVSS 202

NHTSA #23V420000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice

Reported June 9, 2023 · Ford Motor Company

Potentially affected: 691,133 vehicles

Repair completion: 99.28% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 23C20 · Owners notified July 21, 2023

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Safety consequence

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Windshield Wipers May Fail

NHTSA #22V250000 · Visibility — Windshield Wiper/Washer — Linkages · NHTSA notice

Reported April 14, 2022 · Ford Motor Company

Potentially affected: 652,996 vehicles

Repair completion: 83.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 22S26 · Owners notified October 21, 2022

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Safety consequence

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unintentional Rollaway Due to Transmission Washer

NHTSA #22V256000 · Power Train — Automatic Transmission · NHTSA notice

Reported April 14, 2022 · Ford Motor Company

Potentially affected: 23,165 vehicles

Repair completion: 69.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 22S22 · Owners notified April 19, 2023

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.

Safety consequence

Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.

Manufacturer remedy

Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Inadequate Windshield Bonding/FMVSS 212

NHTSA #21V090000 · Visibility — Windshield — Critical Fasteners · NHTSA notice

Reported February 18, 2021 · Ford Motor Company

Potentially affected: 79,017 vehicles

Repair completion: 65.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 21C06 · Owners notified April 16, 2021

Defect description

Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Safety consequence

In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Distorted or Inoperative Rearview Camera/FMVSS 111

NHTSA #20V575000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported September 23, 2020 · Ford Motor Company

Potentially affected: 620,246 vehicles

Repair completion: 82.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20C19 · Owners notified February 1, 2021

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

Reduced rearward visibility can increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Torque Converter Damper Plate May Fracture

NHTSA #20V365000 · Power Train — Automatic Transmission — Torque Converter · NHTSA notice

Reported June 23, 2020 · Ford Motor Company

Potentially affected: 13 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20S33 · Owners notified July 6, 2020 · Vehicles built January 13, 2020 – February 19, 2020 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.

Safety consequence

An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Ford F-550 SD. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2020 Ford F-550 SD.

Fuel/Propulsion System; Fuel System, Diesel

ODI #11746467

Incident: April 28, 2026 · Filed: June 25, 2026

High pressure fuel pump failed damaging/ contaminating fuel system

Power Train

ODI #11662437

Incident: May 20, 2025 · Filed: May 21, 2025

Low on fluid And Transmission

Fuel/Propulsion System

ODI #11659047

Incident: January 30, 2025 · Filed: May 5, 2025

Attempting registration renewal on 01/30/2025, and DMV has rejected, but cashed our check for registration renewal. Upon research of FORD Recall Available to Remedy, the SOFTWARE is NOT Available to Remedy since January 1st, 2025. How do we handle not being able to remedy FORD MANUFACTURER RECALL #22E04 ? Please ADVISE at your earliest opportunity? How to complete DMV registration when serious remedy is NOT available and registration has been expired since 03/31/25. We have sent CARB registration, copies of all RECALL Notices received not able to remedy and DMV continues no reject renewal until Recall can be completed.

Power Train; Unknown or Other; Fuel/Propulsion System

ODI #11643042

Crash

Incident: December 6, 2024 · Filed: February 16, 2025

I have more files and receipts Vehicle Information: •Make: Ford •Model: F-550 Super Duty •Year: 2020 Issue Summary: After a recall service (22E04) for powertrain and transmission software updates, the vehicle experienced a complete power failure within 40 miles, leading to a stall and loss of control, resulting in the vehicle veering into a ditch. Incident Details: •Recall Service Date: ] •Mileage at Service: 63,993 •Incident Mileage: ~64,030 miles •Description: Post-recall, multiple warning lights activated, including powertrain malfunction and traction control off. The vehicle stalled, became unresponsive, and veered off the road. After multiple attempts coming after multiple attempts to call the dealership and corporate with no answer, forced to leave a bad survey and then someone contacted Follow-Up Actions: The dealership attributed the issue to a missing 10-amp fuse. However, prior warnings from the FordPass app indicated powertrain malfunctions since October 2024. A subsequent recall notice (24S78/24V957) in January 2025 highlighted potential high-pressure fuel pump issues leading to power loss. After multiple attempts coming after multiple attempts to call the dealership and corporate with no answer was forced to leave a bad survey and then someone they’ve let me leave the dealership twice now saying that there was nothing wrong with my truck and then to find out that there’s a recall a couple weeks later Safety Concerns: The unexpected power loss and control failure pose significant safety risks. The recurrence of issues post-recall raises concerns about the effectiveness of the initial repair and overall vehicle safety. Requested Action: I urge the NHTSA to investigate this matter to ensure driver safety and hold the manufacturer accountable for providing a reliable remedy.

Other Ford F-550 SD model years

Check your 2020 Ford F-550 SD VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford F-550 SD at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ford VIN