NHTSA vehicle safety data
2023 Chevrolet Silverado 3500
The 2023 Chevrolet Silverado 3500 has 1 NHTSA recall and 12 owner complaints on record — every open recall is repaired free at an authorized Chevrolet dealer.
Complete safety data for the 2023 Chevrolet Silverado 3500. Data pulled live from api.nhtsa.gov.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
NHTSA #24V060000Reported February 1, 2024 · General Motors, LLC
Defect description
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Safety consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Free manufacturer remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.