NHTSA vehicle safety data
2014 Chevrolet Impala Recalls, Ratings & Complaints
The 2014 Chevrolet Impala has 12 NHTSA recall campaigns and 638 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.
NHTSA recall and complaint data for the 2014 Chevrolet Impala, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2014 Chevrolet Impala owner complaints
Owners have filed 638 complaints with NHTSA about the 2014 Chevrolet Impala, describing incidents dated June 3, 2013 to October 23, 2026.
Most-cited components
- Electrical System 221 complaints
- Steering 140 complaints
- Electronic Stability Control (ESC) 104 complaints
- Service Brakes 89 complaints
- Unknown or Other 87 complaints
- Engine 58 complaints
Of the 638 complaints on file, 19 report a crash and 8 a fire; across all 638 complaints, owners report 9 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11773296 · Filed
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving 45 MPH, the air bag warning light illuminated unexpectedly.
ODI #11772011 · Filed
cars trunk randomly pops open , it's a safety issue because something can fall out my trunk and cause other car an accident. will have an appointment to inspect soon. since I just got this car june 2026 and the first time it randomly popped open was back in August, it's October and I woke up to…
ODI #11765737 · Filed
The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help.
Owner-reported
2014 Chevrolet Impala mileage at failure
456 of the 638 complaints on file for the 2014 Chevrolet Impala give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Electrical System | Median 65,000 miles | Middle half 40,000–95,000 miles | Based on 157 complaints |
| Electronic Stability Control (ESC) | Median 70,000 miles | Middle half 50,000–95,000 miles | Based on 97 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
NHTSA defect investigations
NHTSA's investigations file lists the 2014 Chevrolet Impala in 2 investigations. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Audit Query AQ17-002: BiCal Chevrolet/Loss of Power Steering
Closed May 14, 2020
- Preliminary Evaluation PE14-010: Active Safety System Malfunction
Closed November 21, 2014
Occupant Sensing System/FMVSS 208
NHTSA #15V465000 · Air Bags · NHTSA notice
Reported July 24, 2015 · General Motors LLC
Potentially affected: 5,493 vehicles
Repair completion: 92.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 15400 · Owners notified August 25, 2015 · Vehicles built April 15, 2013 – May 30, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Safety consequence
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Manufacturer remedy
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electronic Parking Brake may Drag
NHTSA #15V202000 · Parking Brake · NHTSA notice
Reported April 6, 2015 · General Motors LLC
Potentially affected: 126 vehicles
Repair completion: 95.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 15259 · Owners notified May 6, 2015 · Vehicles built March 22, 2013 – May 22, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Safety consequence
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Manufacturer remedy
GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electronic Parking Brake may Drag
NHTSA #15V085000 · Parking Brake · NHTSA notice
Reported February 11, 2015 · General Motors LLC
Potentially affected: 3,660 vehicles
Repair completion: 93.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 15100 · Owners notified March 5, 2015 · Vehicles built November 15, 2012 – May 30, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Safety consequence
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Manufacturer remedy
GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Contamination of the Chassis Electronic Module
NHTSA #14V614000 · Electrical System · NHTSA notice
Reported October 1, 2014 · General Motors LLC
Potentially affected: 106,307 vehicles
Repair completion: 84.77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14515 · Owners notified December 26, 2014 · Vehicles built June 27, 2013 – February 4, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Safety consequence
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electronic Parking Brake may Drag
NHTSA #14V541000 · Parking Brake · NHTSA notice
Reported September 9, 2014 · General Motors LLC
Potentially affected: 205,309 vehicles
Repair completion: 96.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14471 · Owners notified October 28, 2014 · Vehicles built November 5, 2012 – May 30, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Safety consequence
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Manufacturer remedy
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reprogram Sensing And Diagnostic Module
NHTSA #14V518000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice
Reported August 28, 2014 · General Motors LLC
Potentially affected: 5 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14532 · Owners notified October 15, 2014 · Vehicles built May 13, 2013 – November 5, 2013 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Safety consequence
In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Manufacturer remedy
GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Console Storage Compartment Latch/FMVSS 201
NHTSA #14V489000 · Structure · NHTSA notice
Reported August 8, 2014 · General Motors LLC
Potentially affected: 14,940 vehicles
Repair completion: 98.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14476 · Owners notified September 29, 2014 · Vehicles built May 7, 2014 – July 28, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Safety consequence
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Manufacturer remedy
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Loss of Power Steering Assist
NHTSA #14V450000 · Steering — Electric Power Assist System · NHTSA notice
Reported July 23, 2014 · General Motors LLC
Potentially affected: 57,242 vehicles
Repair completion: 96.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14330 · Owners notified August 21, 2014 · Vehicles built November 5, 2012 – December 20, 2013 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Safety consequence
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improperly Torqued Steering Component Fasteners
NHTSA #14V409000 · Steering · NHTSA notice
Reported July 2, 2014 · General Motors LLC
Potentially affected: 106 vehicles
Repair completion: 98.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14378 · Owners notified June 27, 2014 · Vehicles built September 19, 2013 – February 4, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Safety consequence
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Manufacturer remedy
GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ignition Switch may Turn Off
NHTSA #14V355000 · Electrical System — Ignition · NHTSA notice
Reported June 23, 2014 · General Motors LLC
Potentially affected: 3,141,731 vehicles
Repair completion: 67.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14299 · Owners notified September 23, 2014 · Vehicles built April 26, 2013 – June 9, 2014 (per NHTSA)
Defect description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Manufacturer remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Broken Transmission Adjuster Cable/FMVSS 102/114
NHTSA #14V092000 · Power Train — Automatic Transmission · NHTSA notice
Reported February 21, 2014 · General Motors LLC
Potentially affected: 355 vehicles
Repair completion: 98.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14048 · Owners notified April 10, 2014 · Vehicles built January 27, 2014 – February 7, 2014 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Safety consequence
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Manufacturer remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake Lights Flashing Intermittently/FMVSS 108
NHTSA #13V220000 · Electrical System · NHTSA notice
Reported May 24, 2013 · General Motors LLC
Potentially affected: 10,210 vehicles
Repair completion: 94.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 13158 · Owners notified June 13, 2013 · Vehicles built April 23, 2013 – May 9, 2013 (per NHTSA)
Defect description
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Safety consequence
If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Manufacturer remedy
GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Chevrolet Impala model years
Check your 2014 Chevrolet Impala VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Impala at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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