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NHTSA vehicle safety data

2013 Chevrolet Impala Recalls, Ratings & Complaints

The 2013 Chevrolet Impala has 1 NHTSA recall campaign and 272 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2013 Chevrolet Impala, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2013 Chevrolet Impala owner complaints

Owners have filed 272 complaints with NHTSA about the 2013 Chevrolet Impala, describing incidents dated October 1, 2012 to September 3, 2026.

Most-cited components

  • Electronic Stability Control (ESC) 108 complaints
  • Service Brakes 53 complaints
  • Electrical System 52 complaints
  • Steering 34 complaints
  • Power Train 33 complaints
  • Engine 32 complaints

Of the 272 complaints on file, 16 report a crash; across all 272 complaints, owners report 12 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11761791 · Filed

    Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. Poses fire/electrical hazard. [XXX]…

  • ODI #11757681 · Filed

    I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success

  • ODI #11674400 · Filed

    I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my…

Read all 272 complaints

Owner-reported

2013 Chevrolet Impala mileage at failure

218 of the 272 complaints on file for the 2013 Chevrolet Impala give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Electronic Stability Control (ESC)Median 60,000 milesMiddle half 40,000–85,000 milesBased on 95 complaints
Service BrakesMedian 60,000 milesMiddle half 45,000–75,000 milesBased on 45 complaints
Electrical SystemMedian 60,000 milesMiddle half 40,000–80,000 milesBased on 33 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

Ignition Switch may Turn Off

NHTSA #14V355000 · Electrical System — Ignition · NHTSA notice

Reported June 23, 2014 · General Motors LLC

Potentially affected: 3,141,731 vehicles

Repair completion: 67.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14299 · Owners notified September 23, 2014 · Vehicles built April 12, 2012 – June 6, 2013 (per NHTSA)

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Chevrolet Impala model years

Check your 2013 Chevrolet Impala VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Impala at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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