NHTSA vehicle safety data

2000 Chevrolet Impala Recalls, Ratings & Complaints

The 2000 Chevrolet Impala has 10 NHTSA recall campaigns and 816 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2000 Chevrolet Impala, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2000 Chevrolet Impala owner complaints

Owners have filed 816 complaints with NHTSA about the 2000 Chevrolet Impala, describing incidents dated June 6, 1999 to March 19, 2021.

Most-cited components

Engine 224 complaints
Electrical System 183 complaints
Steering 124 complaints
Air Bags 80 complaints
Fuel/Propulsion System 75 complaints
Exterior Lighting 67 complaints

Of the 816 complaints on file, 49 report a crash and 73 a fire; across all 816 complaints, owners report 53 injuries and 2 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11413362 · Filed April 22, 2021
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS…
ODI #11383335 · Filed December 14, 2020
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND…
ODI #11328136 · Filed June 10, 2020
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS…

Read all 816 complaints

Owner-reported

2000 Chevrolet Impala mileage at failure

412 of the 816 complaints on file for the 2000 Chevrolet Impala give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Exterior Lighting	Median 95,000 miles	Middle half 55,000–125,000 miles	Based on 50 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Complaints received before December 15, 2002 rarely give a mileage, so they aren't counted here.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2000 Chevrolet Impala in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA02-030: ENGINE COMPARTMENT FIRES
Closed March 9, 2004
- Recall 04V-090
Preliminary Evaluation PE00-005: INADVERTENT ENGINE STALLING
Closed February 29, 2000

Open and recently closed NHTSA defect investigations

Engine Oil Dripping On Manifold may Cause Fire

NHTSA #15V701000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported October 26, 2015 · General Motors LLC

Potentially affected: 1,003,556 vehicles

Repair completion: 38.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 15757 · Owners notified February 19, 2016 · Vehicles built December 9, 1998 – June 23, 2004 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Safety consequence

Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Manufacturer remedy

The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Ignition Switch may Turn Off

NHTSA #14V400000 · Electrical System — Ignition · NHTSA notice

Reported July 3, 2014 · General Motors LLC

Potentially affected: 5,877,718 vehicles

Repair completion: 37.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14350 · Owners notified September 8, 2014

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ENGINE COMPARTMENT FIRE

NHTSA #09V116000 · Engine and Engine Cooling · NHTSA notice

Reported April 8, 2009 · GENERAL MOTORS CORP.

Potentially affected: 1,497,516 vehicles

Manufacturer campaign 09047 · Owners notified April 9, 2009 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Safety consequence

IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

Notes

GM RECALL NO. 09047.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

STEERING KNUCKLE BREAKING/LOSS OF STEERING CONTROL

NHTSA #09E005000 · Steering · NHTSA notice

Reported February 17, 2009 · DORMAN PRODUCTS, INC.

Potentially affected: 979 vehicles

Owners notified February 23, 2009

Defect description

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Safety consequence

A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

Manufacturer remedy

DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET DORMAN STEERING KNUCKLES AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS CORPORATION.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

INTERMEDIATE STEERING SHAFT/LOSS OF STEERING

NHTSA #08E063000 · Steering · NHTSA notice

Reported October 17, 2008 · DORMAN PRODUCTS, INC.

Potentially affected: 3,855 vehicles

Owners notified October 16, 2008

Defect description

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Safety consequence

IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

Notes

THIS RECALL ONLY PERTAINS TO DORMAN'S OE SOLUTIONS BRAND NAME, BALKAMP'S NAPA BRAND, AND THE PLATINUM BRAND STEERING SHAFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS CORPORATION.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

AFTERMARKET FUEL PRESSURE REGULATORS

NHTSA #07E021000 · Fuel System, Other — Storage — Tank Assembly — Pressure Relief Devices · NHTSA notice

Reported March 12, 2007 · DELPHI

Potentially affected: 742 vehicles

Owners notified April 27, 2007

Defect description

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Safety consequence

FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET DELPHI FUEL PRESSURE REGULATORS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED BY GENERAL MOTORS.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

GM/FUEL PRESSURE REGULATOR

NHTSA #04V090000 · Fuel System, Gasoline — Delivery · NHTSA notice

Reported February 24, 2004 · GENERAL MOTORS CORP.

Potentially affected: 910,873 vehicles

Manufacturer campaign 03054B · Owners notified June 30, 2004 · Vehicles built November 1, 1998 – June 30, 2000 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.

Safety consequence

THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.

Manufacturer remedy

DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.

Notes

GM RECALL NO. 03054B.SEE CAMPAIGN 03V-473 FOR ADDITIONAL UNITS.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/FMVSS 301/FUEL RETURN LINE

NHTSA #01V136000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported April 24, 2001 · GENERAL MOTORS CORP.

Potentially affected: 126,745 vehicles

Manufacturer campaign 01035 · Owners notified June 29, 2001 · Vehicles built January 1, 1999 – March 31, 2001 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." A FUEL RETURN LINE CAN BECOME SEVERED IN A FRONTAL COLLISION, RESULTING IN FUEL SPILLAGE.

Safety consequence

IF AN IGNITION SOURCE WAS PRESENT, A FIRE COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A BRAKE MASTER CYLINDER BRACKET THAT WILL MAINTAIN POSITIONING OF THE FUEL LINE IN A FRONTAL CRASH. OWNER NOTIFICATION BEGAN JUNE 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/SIDE IMPACT AIR BAG MODULE

NHTSA #00V371000 · Air Bags — Side/Window · NHTSA notice

Reported November 13, 2000 · GENERAL MOTORS CORP.

Potentially affected: 12 vehicles

Manufacturer campaign 00090 · Owners notified November 16, 2000 · Vehicles built February 1, 2000 – July 31, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOYMENT.

Safety consequence

IF THE INFLATOR SEPARATES, THE AIR BAG WILL NOT DEPLOY PROPERLY DURING A CRASH AND OCCUPANT PROTECTION WOULD BE REDUCED. IF IS ALSO POSSIBLE THAT A SEPARATED INFLATOR COULD BE PROPELLED DOWNWARD AND COULD RESULT IN INJURY TO A REAR SEAT PASSENGER WHOSE FOOT IS POSITIONED APPROXIMATELY UNDER THE INFLATOR MODULE.

Manufacturer remedy

DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG MODULE.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR BUICK AT 1-800-521-7300.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/FMVSS 209/TRW SEAT BELT BUCKLES

NHTSA #00V228003 · Seat Belts · NHTSA notice

Reported August 7, 2000 · GENERAL MOTORS CORP.

Potentially affected: 156,305 vehicles

Manufacturer campaign 00067 · Owners notified August 24, 2000 · Vehicles built April 1, 2000 – May 31, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.

Notes

OWNER NOTIFICATION BEGAN AUGUST 24, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300; CHEVROLET AT 1-800-222-1020; GMC AT 1-800-462-8782; OLDSMOBILE AT 1-800-442-6537; PONTIAC AT 1-800-762-2737; OR SATURN AT 1-800-553-6000. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2000 Chevrolet Impala 4-DR

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 4, Passenger: 4

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

2 investigations

816 owner complaints have been filed with NHTSA for the 2000 Chevrolet Impala.

Engine

ODI #11413362

Fire

Incident: March 19, 2021 · Filed: April 22, 2021

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO DENNY MENHOLT RAPID CHEVROLET (2323 E MALL DR, RAPID CITY, SD 57701) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE WAITING FOR THE MANUFACTURER'S APPROVAL FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Electrical System

ODI #11383335

Incident: November 1, 2020 · Filed: December 14, 2020

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN

Engine

ODI #11328136

Fire

Incident: June 1, 2020 · Filed: June 10, 2020

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 123,986. THE VIN WAS INVALID.

Engine; Fuel/Propulsion System

ODI #11299084

Fire

Incident: January 6, 2020 · Filed: January 13, 2020

I TURNED THE KEY IN MY CAR TO START IT, THERE WAS A VERY LOUD POP AND THE ENGINE STARTED SMOKING. THE ENGINE THEN CAUGHT FIRE AND IS TOTALLY DESTROYED. THIS CAR HAD BEEN USED 2 DAYS PRIOR WITH NO ISSUES, NO SAFETY LIGHTS ON, NO ISSUES DRIVING AND IT STARTED FINE THAT LAST TIME IT WAS DRIVEN. THE FIRE DEPARTMENT HAS SENT ME A REPORT ON THE CAUSE.

Electrical System; Exterior Lighting

ODI #11257972

Incident: September 1, 2019 · Filed: September 25, 2019

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.

Exterior Lighting; Engine; Fuel/Propulsion System

ODI #11240176

Incident: July 28, 2019 · Filed: July 28, 2019

TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.

Steering; Electrical System; Service Brakes

ODI #11230751

Crash 1 injury

Incident: July 7, 2010 · Filed: July 10, 2019

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine

ODI #11193199

Incident: April 14, 2016 · Filed: April 1, 2019

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BY PUENTE HILLS CHEVROLET (17300 GALE AVE, INDUSTRY, CA 91748, (626) 709-4230). THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR AND THE VEHICLE ALMOST CAUGHT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.

Engine and Engine Cooling; Fuel System, Gasoline

ODI #11166492

Fire

Incident: November 25, 2018 · Filed: January 11, 2019

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, A CLUNKING SOUND WAS HEARD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT A FIRE HAD ERUPTED NEAR THE EXHAUST MANIFOLD. THE FIRE EXTINGUISHED ON ITS OWN. ALSO, THE VEHICLE INTERMITTENTLY MISFIRED AND PERFORMED SLUGGISHLY. THE VEHICLE WAS TOWED TO SCHUKEI CHEVROLET INC (721 S MONROE AVE, MASON CITY, IA 50401, 641-494-5589) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA02030 (FUEL SYSTEM, GASOLINE) AND PE00005 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE CAUSED THE CONTACT TO HAVE TO RENT A VEHICLE FOR TWO WEEKS. WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, HE WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. *TR

Air Bags

ODI #11141230

Crash 1 injury

Incident: April 1, 2012 · Filed: October 18, 2018

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

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