Reliability & cost of ownership

Chevrolet Impala Reliability & Common Problems

How reliable is the Chevrolet Impala? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.

Chevrolet Impala problems by model year

87 recall entries across 25 model years and 10,399 owner complaints across 26 model years on file, sourced from the federal NHTSA database. We couldn't confirm the NHTSA recall list for the remaining model year — check the VIN at nhtsa.gov/recalls.

Year Recalls Complaints NCAP stars Full report
2020 ImpalaNot confirmed155.0AI reliability outlook →
2019 Impala1285.0AI reliability outlook →
2018 Impala1595.0AI reliability outlook →
2017 Impala01175.0AI reliability outlook →
2016 Impala01115.0AI reliability outlook →
2015 Impala33005.0AI reliability outlook →
2014 Impala126385.0AI reliability outlook →
2013 Impala12724.0AI reliability outlook →
2012 Impala32584.0AI reliability outlook →
2011 Impala2505No overall rating on fileAI reliability outlook →
2010 Impala4442No overall rating on fileAI reliability outlook →
2009 Impala5824No overall rating on fileAI reliability outlook →
2008 Impala2810No overall rating on fileAI reliability outlook →
2007 Impala3626No overall rating on fileAI reliability outlook →
2006 Impala2522No overall rating on fileAI reliability outlook →
2005 Impala4607No overall rating on fileAI reliability outlook →
2004 Impala71,073No overall rating on fileAI reliability outlook →
2003 Impala8702No overall rating on fileAI reliability outlook →
2002 Impala7795No overall rating on fileAI reliability outlook →
2001 Impala10740No overall rating on fileAI reliability outlook →
2000 Impala10816No overall rating on fileAI reliability outlook →
1999 Impala04No overall rating on fileRecalls & complaints →
1998 Impala02No overall rating on fileRecalls & complaints →
1997 Impala01No overall rating on fileRecalls & complaints →
1996 Impala188No overall rating on fileAI reliability outlook →
1995 Impala144No overall rating on fileAI reliability outlook →

Most-complained-about components

Owner complaints filed with NHTSA against the Chevrolet Impala, grouped by the component each complaint names — the fastest read on where this model gives trouble.

  • electrical system3,419 complaints
  • engine1,264 complaints
  • steering1,197 complaints
  • air bags956 complaints
  • power train924 complaints
  • electronic stability control (esc)763 complaints
  • exterior lighting668 complaints
  • engine and engine cooling665 complaints