NHTSA campaign 14V355000 · Manufacturer campaign 14299
General Motors LLC Recall 14V-355: Ignition Switch may Turn Off
NHTSA recall 14V355000 (Manufacturer campaign 14299) was reported by General Motors LLC on June 23, 2014, with 3,141,731 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet Impala, Buick Lucerne, Cadillac Deville and more for model years 2000–2014. Owners were notified on September 23, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V355000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V355000 (also written 14V-355 or 14V355)
- Filed by
- General Motors LLC
- Manufacturer campaign number
- 14299
- Report received
- Potentially affected
- 3,141,731 vehicles (per NHTSA)
- Component
- Electrical System — Ignition
- Owners notified
Repair completion: 67.7% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V355000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Buick
Buick Lacrosse
- 2005 · Vehicles built May 31, 2004 – June 27, 2005 (per NHTSA)
- 2006 · Vehicles built April 12, 2005 – June 19, 2006 (per NHTSA)
- 2007 · Vehicles built April 18, 2006 – July 17, 2007 (per NHTSA)
- 2008 · Vehicles built May 15, 2007 – July 25, 2008 (per NHTSA)
- 2009 · Vehicles built April 8, 2008 – January 27, 2009 (per NHTSA)
Buick Lucerne
- 2006 · Vehicles built August 20, 2005 – June 19, 2006 (per NHTSA)
- 2007 · Vehicles built April 12, 2006 – June 19, 2007 (per NHTSA)
- 2008 · Vehicles built May 15, 2007 – July 21, 2008 (per NHTSA)
- 2009 · Vehicles built May 2, 2008 – August 13, 2009 (per NHTSA)
- 2010 · Vehicles built April 9, 2009 – June 9, 2010 (per NHTSA)
- 2011 · Vehicles built May 4, 2010 – June 2, 2011 (per NHTSA)
Cadillac
Cadillac Deville
- 2000 · Vehicles built May 18, 1999 – June 29, 2000 (per NHTSA)
- 2001 · Vehicles built March 10, 2000 – June 8, 2001 (per NHTSA)
- 2002 · Vehicles built February 14, 2001 – June 27, 2002 (per NHTSA)
- 2003 · Vehicles built April 11, 2002 – June 20, 2003 (per NHTSA)
- 2004 · Vehicles built March 26, 2003 – June 16, 2004 (per NHTSA)
- 2005 · Vehicles built March 18, 2004 – June 24, 2005 (per NHTSA)
Cadillac DTS
- 2006 · Vehicles built May 10, 2005 – June 19, 2006 (per NHTSA)
- 2007 · Vehicles built April 11, 2006 – June 19, 2007 (per NHTSA)
- 2008 · Vehicles built March 14, 2007 – July 21, 2008 (per NHTSA)
- 2009 · Vehicles built May 2, 2008 – August 13, 2009 (per NHTSA)
- 2010 · Vehicles built April 9, 2009 – June 9, 2010 (per NHTSA)
- 2011 · Vehicles built May 4, 2010 – May 24, 2011 (per NHTSA)
Chevrolet
Chevrolet Impala
- 2006 · Vehicles built February 25, 2005 – June 20, 2006 (per NHTSA)
- 2007 · Vehicles built March 27, 2006 – June 11, 2007 (per NHTSA)
- 2008 · Vehicles built March 19, 2007 – July 25, 2008 (per NHTSA)
- 2009 · Vehicles built April 25, 2008 – June 17, 2009 (per NHTSA)
- 2010 · Vehicles built April 16, 2009 – June 10, 2010 (per NHTSA)
- 2011 · Vehicles built April 10, 2010 – June 17, 2011 (per NHTSA)
- 2012 · Vehicles built April 19, 2011 – June 15, 2012 (per NHTSA)
- 2013 · Vehicles built April 12, 2012 – June 6, 2013 (per NHTSA)
- 2014 · Vehicles built April 26, 2013 – June 9, 2014 (per NHTSA)
Chevrolet Monte Carlo
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V355000.
Defect description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Manufacturer remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V355000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.