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NHTSA vehicle safety data

2002 Cadillac Deville Recalls, Ratings & Complaints

The 2002 Cadillac Deville has 5 NHTSA recall campaigns and 176 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2002 Cadillac Deville, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2002 Cadillac Deville owner complaints

Owners have filed 176 complaints with NHTSA about the 2002 Cadillac Deville, describing incidents dated September 24, 2001 to March 25, 2025.

Most-cited components

  • Electrical System 45 complaints
  • Engine 41 complaints
  • Air Bags 26 complaints
  • Steering 18 complaints
  • Visibility/Wiper 16 complaints
  • Power Train 15 complaints

Of the 176 complaints on file, 20 report a crash and 2 a fire; across all 176 complaints, owners report 17 injuries and 1 death (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11653218 · Filed

    The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air…

  • ODI #11394334 · Filed

    MY CAR WAS PARKED IN MY GARAGE WHEN THE HORN SOUNDED EXTREMELY LOUD AND WOULD NOT STOP I COULD NOT STOP IT SO I TOOK IT TO SHOP. THE DEALER SAYS THAT AIRBAG SHORTED OUT AND SHORTED OUT THE HORN. THEY WANT TO REPLACE AIRBAG AND HORN AT A COST OF $1109 WAS THIS AIRBAG RECALLED?

  • ODI #11325916 · Filed

    I WAS GOING TO DROP OFF SOME TRASH BAGS IN DUMPSTER AROUND THE BLOCK FROM MY HOUSE.AND WAS PARKED NEXT TO IT AT APTMENTS STREET.I PUT THE CAR IN PARK TURNED OFF ENGINE AND REMOVED THE KEYS POPPED THE TRUNK REMOVED TRASH BAGS CLOSED TRUNK AND GOT BACK IN DRIVER SEAT PLACED KEY IN JUST AS ALWAYS REAL…

Read all 176 complaints

Owner-reported

2002 Cadillac Deville mileage at failure

113 of the 176 complaints on file for the 2002 Cadillac Deville give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
EngineMedian 55,000 milesMiddle half 30,000–100,000 milesBased on 34 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Complaints received before December 15, 2002 rarely give a mileage, so they aren't counted here.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

Ignition Switch may Turn Off

NHTSA #14V355000 · Electrical System — Ignition · NHTSA notice

Reported June 23, 2014 · General Motors LLC

Potentially affected: 3,141,731 vehicles

Repair completion: 67.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14299 · Owners notified September 23, 2014 · Vehicles built February 14, 2001 – June 27, 2002 (per NHTSA)

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

GM/FUEL TANK PRESSURE SENSOR

NHTSA #03V238000 · Fuel System, Gasoline — Storage — Tank Assembly · NHTSA notice

Reported July 1, 2003 · GENERAL MOTORS CORP.

Potentially affected: 102,212 vehicles

Manufacturer campaign 03038 · Owners notified October 17, 2003 · Vehicles built February 1, 2002 – June 27, 2002 (per NHTSA)

Defect description

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Safety consequence

FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Notes

GM RECALL NO. 03038.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/SEAT BELT RETRACTOR

NHTSA #02V227000 · Seat Belts — Front — Retractor · NHTSA notice

Reported September 5, 2002 · GENERAL MOTORS CORP.

Potentially affected: 269,169 vehicles

Manufacturer campaign 02031 · Owners notified January 31, 2003 · Vehicles built May 1, 1999 – May 31, 2002 (per NHTSA)

Defect description

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Safety consequence

IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Manufacturer remedy

DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Notes

GM RECALL NO. 02031. ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/AIR BAG INFLATOR

NHTSA #02V222000 · Air Bags — Frontal · NHTSA notice

Reported August 9, 2002 · GENERAL MOTORS CORP.

Potentially affected: 133,221 vehicles

Manufacturer campaign 02032 · Owners notified August 15, 2002 · Vehicles built May 1, 2002 – July 31, 2002 (per NHTSA)

Defect description

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Safety consequence

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Manufacturer remedy

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Notes

GM RECALL NO. 02032. ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/STEERING GEAR BOLTS

NHTSA #02V067000 · Steering — Gear Box (OTHER THAN RACK AND PINION) · NHTSA notice

Reported March 6, 2002 · GENERAL MOTORS CORP.

Potentially affected: 249 vehicles

Manufacturer campaign 02009 · Owners notified April 5, 2002 · Vehicles built December 10, 2001 – December 11, 2001 (per NHTSA)

Defect description

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Safety consequence

IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Cadillac Deville model years

Check your 2002 Cadillac Deville VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac Deville at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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