NHTSA vehicle safety data
2004 Cadillac Deville Recalls, Ratings & Complaints
The 2004 Cadillac Deville has 1 NHTSA recall campaign and 167 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.
NHTSA recall and complaint data for the 2004 Cadillac Deville, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2004 Cadillac Deville owner complaints
Owners have filed 167 complaints with NHTSA about the 2004 Cadillac Deville, describing incidents dated April 5, 2004 to August 13, 2025.
Most-cited components
- Electrical System 47 complaints
- Steering 36 complaints
- Visibility/Wiper 31 complaints
- Air Bags 25 complaints
- Engine 21 complaints
- Service Brakes 7 complaints
Of the 167 complaints on file, 13 report a crash and 4 a fire; across all 167 complaints, owners report 14 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11738072 · Filed
The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer…
ODI #11425814 · Filed
The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not…
ODI #11415926 · Filed
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE…
Owner-reported
2004 Cadillac Deville mileage at failure
136 of the 167 complaints on file for the 2004 Cadillac Deville give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Steering | Median 65,000 miles | Middle half 45,000–80,000 miles | Based on 32 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
Ignition Switch may Turn Off
NHTSA #14V355000 · Electrical System — Ignition · NHTSA notice
Reported June 23, 2014 · General Motors LLC
Potentially affected: 3,141,731 vehicles
Repair completion: 67.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14299 · Owners notified September 23, 2014 · Vehicles built March 26, 2003 – June 16, 2004 (per NHTSA)
Defect description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Manufacturer remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Cadillac Deville model years
Check your 2004 Cadillac Deville VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac Deville at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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