1997 Cadillac Deville Recalls, Ratings & Complaints

Incident: November 25, 2021 · Filed: January 15, 2022

[  ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I  needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job.  The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and  not  even been touched .  I was finally told by the service department  to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re

Incident: August 15, 2012 · Filed: March 31, 2018

DOGGIE DIEOBLO

Incident: December 3, 2015 · Filed: January 28, 2016

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Incident: April 13, 2015 · Filed: May 11, 2015

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Incident: May 28, 2014 · Filed: November 24, 2015

1997 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED THERE WAS A PROBLEM WITH THE THEFT SYSTEM. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER WAS REPLACED.

Incident: January 26, 2015 · Filed: February 5, 2015

AT ABOUT 12:30 - 1:00 AM IN THE MORNING THE CAR WAS PARKED AT MY HOME IN THE DRIVEWAY DIRECTLY IN FRONT OF THE GARAGE. [XXX] THE OWNER GETS UP TO GET SOMETHING TO EAT WHEN HE LOOKED OUTSIDE THE PATIO, HE SAW HIS CAR SMOLDERING AND THAN IMMEDIATELY BURST INTO FLAMES AT THE ENGINE AREA. CALLED THE FIRE DEPARTMENT IMMEDIATELY AND IN THE MEANTIME TRIED TO SUPPRESS THE FIRE BUT NOT SUCCESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident: October 9, 2014 · Filed: October 30, 2014

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 65 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE ANTI-LOCK BRAKE, TRACTION CONTROL, BRAKE AND SECURITY LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT STATED THAT ALL THE GAUGES AND SIGNALS ON THE INSTRUMENT PANEL FAILED AND FAILED TO SHOW ANY INFORMATION. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING WHEN ATTEMPTING TO MOVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/01/14*LJ UPDATED 10/1/15 *JS

Incident: October 27, 2014 · Filed: October 28, 2014

I BACKED OUT OF MY DRIVEWAY AND PROCEEDED DOWN THE HIGHWAY AND THE PASSENGER SIDE AIRBAG EXPLODED ON MY WIFE'S ARM. I AM AFRAID THAT IT WILL HAPPEN ON THE DRIVERS SIDE WHILE DRIVING. WHAT SHOULD I DO FOR SAFETY SAKE? *TR

Incident: June 2, 2014 · Filed: July 8, 2014

I NOTICED THAT MY ABS TRACTION CONTROL LIGHT WAS ON THE DASHBOARD CONSOLE AND WHEN I PUSH ON THE BRAKES THE AND THE CAR WAS NOT STOPPING. THE ABS WAS ENGAGING ON DRY PAVEMENT. I CHECKED THE ONBOARD DIAGNOSTIC TOOL ON THE CADILLAC AND I AM GETTING AN ERROR CODE OF TCS C1255 WHICH IS A FAULTY ELECTRONIC BRAKE CONTROL MODULE/ ELECTRONIC BRAKE AND TRACTION CONTROL MODULE. I NOTICED THAT THERE IS A RECALL ON THIS EXACT PART THAT I AM EXPERIENCING PROBLEMS WITH REFERENCE NHTSA CAMPAIGN NUMBER: 97V064000. I CALLED CADILLAC DEALER AND WAS TOLD THAT MY VIN DOES NOT COME UP WITH ANY RECALLS AND THERE ARE NOT ANY RECALLS AT ALL FOR 1997 CADILLAC DEVILLE. I AM REQUESTING THAT MY VIN BE ADDED TO THE RECALL FOR THE BRAKES AND THE FUEL SYSTEM RECALL. THANK YOU *TR UPDATED 3/13/15 *JS

Incident: October 17, 2013 · Filed: June 5, 2014

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 35 MPH, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND PROGRESSED TO PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.