NHTSA campaign 16V644000 · Mazda campaign 9916H
Mazda Recall 16V-644: Rear Lift Gate may Fall if Lift Gate Stays Corrode
NHTSA recall 16V644000 (Mazda campaign 9916H) was reported by Mazda North American Operations on September 6, 2016, with 580,455 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mazda CX-5, Mazda MAZDA3, Mazda MAZDA5 and more for model years 2010–2016. Owners were notified on March 8, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V644000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mazda VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V644000 (also written 16V-644 or 16V644)
- Filed by
- Mazda North American Operations
- Mazda campaign number
- 9916H
- Report received
- Potentially affected
- 580,455 vehicles (per NHTSA)
- Component
- Structure — Body — Hatchback/Liftgate
- Owners notified
Repair completion: 65.42% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V644000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mazda
Mazda CX-3
- 2016 · Vehicles built June 1, 2015 – December 26, 2015 (per NHTSA)
Mazda CX-5
Mazda MAZDA3
Mazda MAZDA5
Mazda MAZDASPEED3
NHTSA's recall notice
As NHTSA's recall record states it for campaign 16V644000.
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Manufacturer remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V644000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.