NHTSA vehicle safety data
2013 Mazda CX-5 Recalls, Ratings & Complaints
The 2013 Mazda CX-5 has 1 NHTSA recall campaign and 194 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mazda dealer.
NHTSA recall and complaint data for the 2013 Mazda CX-5, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2013 Mazda CX-5 owner complaints
Owners have filed 194 complaints with NHTSA about the 2013 Mazda CX-5, describing incidents dated April 2, 2012 to December 25, 2025.
Most-cited components
- Electrical System 58 complaints
- Engine 43 complaints
- Power Train 38 complaints
- Unknown or Other 28 complaints
- Service Brakes 26 complaints
- Vehicle Speed Control 22 complaints
Of the 194 complaints on file, 6 report a crash and 1 a fire; across all 194 complaints, owners report 8 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11707165 · Filed
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled…
ODI #11707161 · Filed
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled…
ODI #11707160 · Filed
Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled…
Owner-reported
2013 Mazda CX-5 mileage at failure
140 of the 194 complaints on file for the 2013 Mazda CX-5 give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Electrical System | Median 80,000 miles | Middle half 60,000–100,000 miles | Based on 45 complaints |
| Engine | Median 45,000 miles | Middle half 19,000–75,000 miles | Based on 40 complaints |
| Power Train | Median 30,000 miles | Middle half 17,000–70,000 miles | Based on 33 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
Rear Lift Gate may Fall if Lift Gate Stays Corrode
NHTSA #16V644000 · Structure — Body — Hatchback/Liftgate · NHTSA notice
Reported September 6, 2016 · Mazda North American Operations
Potentially affected: 580,455 vehicles
Repair completion: 65.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Mazda campaign 9916H · Owners notified March 8, 2017 · Vehicles built December 15, 2011 – December 26, 2015 (per NHTSA)
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Manufacturer remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mazda CX-5 model years
Check your 2013 Mazda CX-5 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mazda CX-5 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Mazda VIN