NHTSA vehicle safety data
2014 Mazda CX-5 Recalls, Ratings & Complaints
The 2014 Mazda CX-5 has 4 NHTSA recall campaigns and 377 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mazda dealer.
NHTSA recall and complaint data for the 2014 Mazda CX-5, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2014 Mazda CX-5 owner complaints
Owners have filed 377 complaints with NHTSA about the 2014 Mazda CX-5, describing incidents dated April 3, 2013 to May 13, 2025.
Most-cited components
- Electrical System 132 complaints
- Visibility/Wiper 80 complaints
- Unknown or Other 58 complaints
- Power Train 50 complaints
- Engine 39 complaints
- Structure 32 complaints
Of the 377 complaints on file, 7 report a crash; across all 377 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11704343 · Filed
The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
ODI #11670101 · Filed
I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on…
ODI #11662815 · Filed
The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. No warning light was illuminated. The contact's husband exited the vehicle…
Owner-reported
2014 Mazda CX-5 mileage at failure
278 of the 377 complaints on file for the 2014 Mazda CX-5 give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Electrical System | Median 65,000 miles | Middle half 50,000–80,000 miles | Based on 96 complaints |
| Visibility/Wiper | Median 10,000 miles | Middle half 3,000–18,000 miles | Based on 73 complaints |
| Power Train | Median 50,000 miles | Middle half 25,000–70,000 miles | Based on 43 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
Rear Lift Gate may Fall if Lift Gate Stays Corrode
NHTSA #16V644000 · Structure — Body — Hatchback/Liftgate · NHTSA notice
Reported September 6, 2016 · Mazda North American Operations
Potentially affected: 580,455 vehicles
Repair completion: 65.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Mazda campaign 9916H · Owners notified March 8, 2017 · Vehicles built December 15, 2011 – December 26, 2015 (per NHTSA)
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Safety consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Manufacturer remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Insufficient Bolt Torque may Cause Steering Loss
NHTSA #16V203000 · Steering · NHTSA notice
Reported April 11, 2016 · Mazda North American Operations
Potentially affected: 578 vehicles
Repair completion: 79.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Mazda campaign 9316D · Owners notified May 10, 2016 · Vehicles built January 19, 2013 – December 2, 2015 (per NHTSA)
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Safety consequence
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel Filler Pipe may Rupture in a Crash/FMVSS 301
NHTSA #16V064000 · Fuel System, Gasoline — Storage — Tank Assembly — Filler Pipe and Cap · NHTSA notice
Reported February 3, 2016 · Mazda North American Operations
Potentially affected: 268,799 vehicles
Repair completion: 82.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Mazda campaign 9216B · Owners notified February 25, 2016 · Vehicles built June 27, 2013 – February 2, 2016 (per NHTSA)
Defect description
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Safety consequence
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Manufacturer remedy
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windshield Bracket for Laser Sensor may Detach
NHTSA #16E002000 · Visibility — Windshield · NHTSA notice
Reported January 19, 2016 · PILKINGTON NORTH AMERICA, INC.
Potentially affected: 193 vehicles
Repair completion: 76.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified February 15, 2016
Defect description
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Safety consequence
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Manufacturer remedy
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mazda CX-5 model years
Check your 2014 Mazda CX-5 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mazda CX-5 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Mazda VIN